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Discussion Starter · #1 ·
I have 2mb broadband at home but each time I type in an address or click on a link there seems to be a delay of about 5 seconds until modem starts to kick in.
Is there a way to sort out this problem? Any info would be great.
 

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Welcome to TSG....

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Please repost your request with:

Computer: Brand Name
Computer: Model Number

Age of system:

CPU: Brand, speed

Ram: Type, amount, speed

Peripheral devices

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Other, and Service Pack Installed.
Are you dual booting on this computer?
If so what operating system is the other boot?
Name, version #, date of most recent AV signature file

Vdeo Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

Please state your specific problem and when it started

Did you change anything, install anything before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software

Any new programs or files that have recently appeared in your STARTUP menu or msconfig STARTUP listing

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, version #



For Network problems:

LAN card(s): Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration


This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.

Thank you.
 
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