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Discussion Starter · #1 ·
Hello

does anyone know what the problem might be when you can connect to more than one ISP, but you cannot view any web pages whatsoever, unable to send and receive emails, not be able to connect to yahoo messenger in fact anything that needs the internet will not work. I know I have connected to the isp as I get the two computers at the bottom flashing. This problem has happened before to me, and despite many phone calls to technical support lines, still be unable to solve the problem. In the end some days later the only thing that solved this was by wiping off everything on my computer. restoring it back to its factory condition.

cubbycuddly.
 

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cubby,double click on those 2 little coputer icons on your task bar......see what your connection speed is.....then come back and let us know.
 

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I suffer the same problem, I can log to the ISP but the browsers will not use? the modem to communicate. I installed winfax and this application works and uses the modem without problem. :(
 

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Originally posted by cubbycuddly
Hi Angel
Could you please tell me how to ping an IP?
Cubbycuddly.
i'm no angel ;) but go to:
start
programs
dos prompt (may be in a different folder - accessories, look around)

when you get a dos window
enter: ping 64.58.76.226
(there's a space between 'ping' and the numbers)
 

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Thanks, jbcalg!
Another way is Start>Run, type 'command' [Enter]

I'm wondering if there might just be a DNS prob here. If you can ping that IP but not the name, then that's it. If you can't ping the IP, it's something else. Just trying to narrow it down.
 

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Discussion Starter · #8 ·
I pinged the IP address and It sent 4 packets and then received 4 packets back. When I phoned technical support lines they told me some instructions to do over the phone regarding the dns, which unfortunately didn't solve the problem.

my connection speed is 42,666 bps

cubbycuddly.
 

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Originally posted by angel
Thanks, jbcalg!
Another way is Start>Run, type 'command' [Enter]
aye it tis, tisn't it LOL

i've got the dos window shortcutted (arrggg wonderful use of the english language) to my desktop so i don't use s/r/command much

think i had it mixed up with s/r/ping xxx.xxx.x.x which opened and closed so fast i couldn't see it

thx for the reminder - i've been 'windowed' for so long, i've forgotten my hard learned dos commands
 

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Discussion Starter · #14 ·
Hi

this is what resulted from the DOS prompt. (I use windows ME)


Host Name . . . . . . . . . : TINY-JYUAXZLQ
DNS Servers . . . . . . . . : 194.72.9.34
194.74.65.68
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : No
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : No

et adapter :

Description . . . . . . . . : PPP Adapter.
Physical Address. . . . . . : 44-45-53-54-00-00
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 62.7.153.63
Subnet Mask . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . : 62.7.153.63
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

Cubbycuddly.
 

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Make sure those tech people check your proxy settings. I would tell you how but dont know your settings. For example my ISP you must have no proxies selected and we get users all the time with proxies on that can ping and can't get to a website. Just a thought other than that I'd say angel has you covered.

Khaje
 

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Go to Control Panel and double-clivk Network. I don't have ME but should be similar. Look for your modem bound to TCP/IP (or maybe it just says (TCP/IP?). Double-click it. What do you have entered for your DNS settings?
 

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Do you have a HOSTS file in the windows directory with no extension (not Hosts.sam)? If you do, try renaming it GHOSTS. It associates IPs with Domain Names for faster resolution, but when IPs change you cannot get a connection. It is not used by default and can be bypassed.

You can do a Search or Find Files to locate it.
 

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Ya know what? After thinking about it, I think you have to enter the DNS settings in the DUN connections properties. I could be wrong - haven't used dial-up for quite some time. If you go to dial-up networking and right-click your connection, choose properties. Do you see anything there for network settings for DNS settings? Enter the DNS numbers that your ISP gave you.

Also, just for kicks, can you ping the DNS numbers they gave you?

Also rename your hosts file like Rollin said - ya never know - wierder things have happened!
 

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umm.. if win 98 disable wins... doing this from memory so may be slightly differnt..


in control panel click network

highlight tcp/ip (may say dialup adapter by it) and click properties..

Okay the warning message

click wins resolution tab and make sure disable wins resolution is selected

Khaje
 
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