With the 2100c you have to go to the HP website and download the XP patch for the driver. Also you have to install the Software before connecting the scanner.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Computer Upgrade Hardware not Detected
I just got a new Compaq Presario S6000CL-B and it won't initialize my old HP ScanJet 2100C. I really like this scanner and I have things that I need to get scanned in right away. Can anyone tell me how to get this thing working.
Thanks!
Thanks!
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