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Computer Upgrade Hardware not Detected

789 Views 2 Replies 3 Participants Last post by  dustyjay
I just got a new Compaq Presario S6000CL-B and it won't initialize my old HP ScanJet 2100C. I really like this scanner and I have things that I need to get scanned in right away. Can anyone tell me how to get this thing working.
Thanks! :confused:
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Have you installed the drivers and software for the scanner? The original software might not be XP compatible in which case you shouldn't install that but download the latest from teh HP website.

http://h20015.www2.hp.com/en/softwa...osoft Windows XP&sw_lang=en&pagetype=software
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