Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Computer Upgrade Hardware not Detected

788 Views 2 Replies 3 Participants Last post by dustyjay, Apr 13, 2004

jdnlex

Discussion Starter · Apr 13, 2004

I just got a new Compaq Presario S6000CL-B and it won't initialize my old HP ScanJet 2100C. I really like this scanner and I have things that I need to get scanned in right away. Can anyone tell me how to get this thing working.
Thanks!

Save

Status: Not open for further replies.

1 - 3 of 3 Posts

Triple6

· #2 · Apr 13, 2004

Have you installed the drivers and software for the scanner? The original software might not be XP compatible in which case you shouldn't install that but download the latest from teh HP website.

http://h20015.www2.hp.com/en/softwa...osoft Windows XP&sw_lang=en&pagetype=software

Save

dustyjay

· #3 · Apr 13, 2004

With the 2100c you have to go to the HP website and download the XP patch for the driver. Also you have to install the Software before connecting the scanner.

Save

1 - 3 of 3 Posts

Status: Not open for further replies.

Top Contributors this Month