[jdnlex]

I just got a new Compaq Presario S6000CL-B and it won't initialize my old HP ScanJet 2100C. I really like this scanner and I have things that I need to get scanned in right away. Can anyone tell me how to get this thing working.
Thanks!

 

[Triple6]

Have you installed the drivers and software for the scanner? The original software might not be XP compatible in which case you shouldn't install that but download the latest from teh HP website.

http://h20015.www2.hp.com/en/softwa...osoft Windows XP&sw_lang=en&pagetype=software

 

[dustyjay]

With the 2100c you have to go to the HP website and download the XP patch for the driver. Also you have to install the Software before connecting the scanner.