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Discussion Starter · #1 ·
When I start my computer, it takes forever for it to come on.
Every time a black screen comes on with lines stating that my windows cannot upgrade the files %1 from %2. What does that mean?
Also my screen freezes up a lot and says an error has occured.
 

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Discussion Starter · #2 ·
When I start up the computer, it takes forever and the screen always comes on black with lines stating that the windows cannot upgrade the file %1 from %2.
Also, my screen freezes up a lot and I can't shut the computer down without turning off the whole power supply.
 

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Hi Cathy Erwin,lets have a look at your startup programs.Go to start>run>type in msinfo32 >click ok>click on the + sign next to software environment>click on startup programs>click edit>select all>edit copy and paste the page back here.
 
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