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Discussion Starter · #1 ·
My computer has been slowing down, and I'd like to know what processes and start-up items I can remove.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4063 Mb
Graphics Card: ATI Mobility Radeon HD 4650 , 1024 Mb
Hard Drives: C: Total - 461434 MB, Free - 129061 MB; D: Total - 15303 MB, Free - 2520 MB; F: Total - 142385 MB, Free - 27269 MB;
Motherboard: Hewlett-Packard, 3624, 18.50, CNF9482DKM
Antivirus: Norton 360, Updated and Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:12:43 AM, on 1/5/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16700)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Sonne DVD Burner\sdb.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
C:\Program Files (x86)\Java\jre6\bin\javaw.exe
C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files (x86)\Microsoft Streets & Trips 2010\StreetsOlkShim.exe
C:\temp1\window 7\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fancast.com/tv-listings
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Sonne DVD Burner\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
O4 - HKCU\..\Run: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
O4 - HKCU\..\Run: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
O4 - HKCU\..\Run: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download all links with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: TaskBar - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
O9 - Extra 'Tools' menuitem: RoboForm TaskBar Icon - {320AF880-6646-11D3-ABEE-C5DBF3571F51} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O15 - Trusted Zone: http://sef.mlxchange.com
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/5.1.01.8123/Control/IRCSharc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{61AC76DD-3C36-4A3F-B3BD-CEA72EC0888D}: NameServer = 8.8.8.8,4.4.4.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{6A56A7C6-AA7F-4417-9218-2778B0C1C765}: NameServer = 208.67.222.222,208.67.220.220
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: BOT4Service - Unknown owner - C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing)
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RoxMediaDB13 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 17148 bytes

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Valued Customer at 9:18:38.85 on Wed 01/05/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4063.252 [GMT -5:00]

AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\CISVC.EXE
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Windows\System32\alg.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Sonne DVD Burner\sdb.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe
C:\Program Files (x86)\Java\jre6\bin\javaw.exe
C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files (x86)\Microsoft Streets & Trips 2010\StreetsOlkShim.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\temp1\window 7\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.fancast.com/tv-listings
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=C:\Windows\system32\userinit.exe
BHO: {0055C089-8582-441B-A0BF-17B458C2A3A8} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\IPSBHO.DLL
BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [AdobeBridge]
uRun: [TivoTransfer] C:\Program Files (x86)\TiVo\Desktop\TiVoTransfer.exe
uRun: [TivoNotify] C:\Program Files (x86)\TiVo\Desktop\TiVoNotify.exe /service /registry /auto:TivoNotify
uRun: [TranscodingService] C:\Program Files (x86)\TiVo\Desktop\Plus\\TranscodingService.exe
uRun: [TivoServer] C:\Program Files (x86)\TiVo\Desktop\TiVoServer.exe /service /registry /auto:TivoServer
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [TkBellExe] "C:\Program Files (x86)\Sonne DVD Burner\Real\Update_OB\realsched.exe" -osboot
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
uPolicies-explorer: HideClock = 0 (0x0)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
dPolicies-explorer: HideClock = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: Download all links with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetAll.htm
IE: Download FLV video content with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEGetVL.htm
IE: Download with IDM - C:\Users\Valued Customer\AppData\Local\Temp\Rar$EX00.224\Internet Download Manager 5.19.2\CRACK\IEExt.htm
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F51} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: google.com\www
Trusted Zone: intuit.com\ttlc
Trusted Zone: mlxchange.com\sef
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://sef.mlxchange.com/5.1.01.8123/Control/IRCSharc.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: {61AC76DD-3C36-4A3F-B3BD-CEA72EC0888D} = 8.8.8.8,4.4.4.4
TCP: {6A56A7C6-AA7F-4417-9218-2778B0C1C765} = 208.67.222.222,208.67.220.220
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\Program Files (x86)\Common Files\G7PS\Shared Files\G7PSDLL\G7PS.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL

================= FIREFOX ===================

FF - ProfilePath - C:\Users\VALUED~1\AppData\Roaming\Mozilla\Firefox\Profiles\jrsdno1m.default\
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Siber Systems\AI RoboForm\Firefox\components\rfproxy_31.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\plugins\nphpclipbook.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Sonne DVD Burner\Real\browser\plugins\nppl3260.dll
FF - plugin: C:\Program Files (x86)\Sonne DVD Burner\Real\browser\plugins\nprpjplug.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Valued Customer\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Users\Valued Customer\AppData\Roaming\Mozilla\Firefox\Profiles\jrsdno1m.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Users\Valued Customer\AppData\Local\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Flagfox: {1018e4d6-728f-4b20-ad56-37578a4de76b} - %profile%\extensions\{1018e4d6-728f-4b20-ad56-37578a4de76b}
FF - Ext: FlashGot: {19503e42-ca3c-4c27-b1e2-9cdb2170ee34} - %profile%\extensions\{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
FF - Ext: Quick Translator: {5C655500-E712-41e7-9349-CE462F844B19} - %profile%\extensions\{5C655500-E712-41e7-9349-CE462F844B19}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: HP Smart Web Printing: [email protected] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - Ext: AI Roboform Toolbar for Firefox: {22119944-ED35-4ab1-910B-E619EA06A115} - C:\Program Files (x86)\Siber Systems\AI RoboForm\Firefox
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn
FF - Ext: Move Media Player: [email protected] - C:\Users\Valued Customer\AppData\Roaming\Move Networks

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-7-6 55856]
R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2010-7-6 27120]
R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2010-7-6 19952]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0403000.005\symds64.sys [2011-1-3 433200]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0403000.005\symefa64.sys [2011-1-3 221232]
R1 archlp;archlp;C:\Windows\System32\drivers\archlp.sys [2010-10-23 142848]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20101123.003\BHDrvx64.sys [2010-11-23 953904]
R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\N360x64\0403000.005\cchpx64.sys [2011-1-3 615040]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20101231.001\IDSviA64.sys [2011-1-2 476792]
R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2010-7-6 27632]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0403000.005\ironx64.sys [2011-1-3 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\0403000.005\symtdiv.sys [2011-1-3 451120]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/10/30 09:02:01];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2009-10-30 146928]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-7-2 203264]
R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2010-8-30 39408]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-7-16 30520]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Norton 360\Engine\4.3.0.5\ccsvchst.exe [2011-1-3 126392]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-9 227896]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-1-2 132656]
R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]
R3 NETwNs64;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETwNs64.sys [2010-10-31 8153088]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 pnetmdm;PdaNet Modem;C:\Windows\System32\drivers\pnetmdm64.sys [2010-4-1 17920]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-12-9 406632]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-30 136176]
S3 cpudrv64;cpudrv64;C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys [2009-12-18 17864]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-6-13 7680512]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-10-30 5435904]
S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2010-7-16 1099248]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-2 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 .1256921555;1256921555;C:\Program Files (x86)\1256921555\Valued Customer1256921555L.exe --> C:\Program Files (x86)\1256921555\Valued Customer1256921555L.exe [?]
S4 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]
S4 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-23 127352]
S4 TivoBeacon2;TiVo Beacon Service;C:\Program Files (x86)\TiVo\Desktop\TiVoBeacon.exe [2010-8-24 1104656]

=============== Created Last 30 ================

2011-01-04 01:32:53 -------- d-----w- C:\Users\VALUED~1\AppData\Local\Real
2011-01-04 01:32:50 84480 ----a-w- C:\Windows\SysWow64\ff_vfw.dll
2011-01-04 01:32:50 60273 ----a-w- C:\Windows\SysWow64\pthreadGC2.dll
2011-01-04 01:32:35 -------- d-----w- C:\Program Files (x86)\Common Files\Sonne DVD Burner
2011-01-04 01:32:32 626688 ----a-w- C:\Windows\SysWow64\msvcr80.dll
2011-01-04 01:32:32 1171456 ----a-w- C:\Windows\SysWow64\msvcr80d.dll
2011-01-04 01:32:32 -------- d-----w- C:\Program Files (x86)\Sonne DVD Burner
2011-01-03 19:34:08 -------- d-----w- C:\temp_dvd
2011-01-03 19:33:21 -------- d-----w- C:\Program Files (x86)\DVD-Cloner Platinum
2011-01-03 12:32:53 615040 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\cchpx64.sys
2011-01-03 12:32:53 505392 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\srtsp64.sys
2011-01-03 12:32:53 451120 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\symtdiv.sys
2011-01-03 12:32:53 433200 ----a-r- C:\Windows\System32\drivers\N360x64\0403000.005\symds64.sys
2011-01-03 12:32:53 32304 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\srtspx64.sys
2011-01-03 12:32:53 221232 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\symefa64.sys
2011-01-03 12:32:53 150064 ----a-w- C:\Windows\System32\drivers\N360x64\0403000.005\ironx64.sys
2011-01-03 12:32:33 -------- d-----w- C:\Windows\System32\drivers\N360x64\0403000.005
2011-01-03 00:25:04 -------- d-----w- C:\Program Files (x86)\RAR Password Cracker
2011-01-02 22:52:50 -------- d-----w- C:\Program Files (x86)\RAR Password Unlocker
2011-01-02 01:08:05 34152 ----a-r- C:\Windows\System32\drivers\GEARAspiWDM.sys
2011-01-02 01:08:03 173104 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-01-02 01:07:49 -------- d-----w- C:\Program Files\Symantec
2011-01-02 01:07:49 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2011-01-02 01:06:56 -------- d-----w- C:\Windows\System32\drivers\N360x64
2011-01-02 01:06:44 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2010-12-23 02:21:59 -------- d-----w- C:\Program Files (x86)\realflightg4
2010-12-22 13:00:39 -------- d-----w- C:\Program Files (x86)\RealFlightG5
2010-12-22 13:00:35 -------- d-----w- C:\Program Files (x86)\Common Files\KnifeEdge
2010-12-19 14:33:40 -------- d-----w- C:\Users\VALUED~1\AppData\Local\Mozilla Firefox
2010-12-16 01:57:19 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2010-12-16 01:57:19 2048 ----a-w- C:\Windows\System32\tzres.dll
2010-12-16 01:57:04 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-12-16 01:57:04 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-12-16 01:57:04 473600 ----a-w- C:\Windows\System32\taskcomp.dll
2010-12-16 01:57:04 464384 ----a-w- C:\Windows\System32\taskeng.exe
2010-12-16 01:57:04 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-12-16 01:57:04 285696 ----a-w- C:\Windows\System32\schtasks.exe
2010-12-16 01:57:04 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-12-16 01:57:04 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe
2010-12-16 01:57:04 1169408 ----a-w- C:\Windows\System32\taskschd.dll
2010-12-16 01:57:04 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
2010-12-09 18:09:15 74272 ----a-w- C:\Windows\System32\RtNicProp64.dll
2010-12-09 18:09:15 406632 ----a-w- C:\Windows\System32\drivers\Rt64win7.sys
2010-12-09 18:07:51 -------- d-----w- C:\Program Files (x86)\Intel Desktop Board
2010-12-09 17:21:56 -------- d-----w- C:\Program Files (x86)\SystemRequirementsLab
2010-12-07 03:32:33 -------- d-----w- C:\Program Files (x86)\cGPSmapper

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2010-11-21 22:55:14 95 ----a-w- C:\Windows\System32\addtyp.reg
2010-11-12 23:53:06 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-10-22 13:50:08 93696 ----a-w- C:\Users\VALUED~1\AppData\Roaming\ezpinst.exe
2010-10-22 13:50:08 82048 ----a-w- C:\Windows\System32\drivers\pcouffin.sys
2010-10-22 13:50:08 82048 ----a-w- C:\Users\VALUED~1\AppData\Roaming\pcouffin.sys
2010-10-22 13:48:30 99384 ----a-w- C:\Users\VALUED~1\AppData\Roaming\inst.exe
2010-10-22 13:28:47 22 ----a-w- C:\Windows\SysWow64\systeminfo3.dll
2010-10-20 05:20:01 46080 ----a-w- C:\Windows\System32\atmlib.dll
2010-10-20 04:54:18 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2010-10-20 03:09:15 3124224 ----a-w- C:\Windows\System32\win32k.sys
2010-10-20 03:05:46 367104 ----a-w- C:\Windows\System32\atmfd.dll
2010-10-20 02:58:41 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2010-10-18 09:21:31 8153088 ----a-w- C:\Windows\System32\drivers\NETwNs64.sys
2010-10-16 05:23:13 112000 ----a-w- C:\Windows\System32\consent.exe
2010-10-16 05:19:41 395776 ----a-w- C:\Windows\System32\webio.dll
2010-10-16 04:36:10 314368 ----a-w- C:\Windows\SysWow64\webio.dll

============= FINISH: 9:20:03.26 ===============
 

·
Retired Moderator Retired Malware Specialist
Joined
·
56,449 Posts
no obvious signs of malware, but you have a massive amount of resource hog running programs

I have moved this to W7 forum for attention & suggestions
 

·
Retired Trusted Advisor
Joined
·
34,806 Posts
Press the Windows key + R to open a Run box.

Type msconfig

Select the Startup tab.

Other than BCSSync (Office related), everything else can be unchecked.

Then, reboot the computer.
 
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