One of the instructors in my computer club said that he gets most of his computer repair calls
after the holidays because of all the kids and grandkids that get their hands on their grandparents' computers while they're visiting.
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Make sure to post a HijackThis log here, as you've already been instructed to do. You should also do the following:
Go
here and download
Ad-Aware Personal 1.06 and
Spybot - Search & Destroy 1.4 from the "Anti-Spyware" list. Install Ad-Aware and then install Spybot. After they've both been installed, run their update function and install all available updates for them. Run a full system scan with Ad-Aware. Once it's done, select and fix everything that it found. Run a scan with Spybot. Once it's done, select and fix everything in red that it found. Restart your computer afterwards. (Note: If your computer has a bad infestation of spyware, Spybot may request to run another scan after restarting. If it does, allow it to do so.)
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What is the processor speed and how much RAM is installed?
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