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Computer Powers down and back up with error message!

927 Views 3 Replies 2 Participants Last post by Mr. PC Doc, Apr 12, 2004

texasclaw

Discussion Starter · Apr 12, 2004

For the past 2 weeks my computer has automatically powered down and back up at various times during the day. Software forum unable to solve, they stated that it might be a hardware problem. My System info is:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name HERSCHEL
System Manufacturer SNC302EEH
System Model VIA_K7
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1466 Mhz
BIOS Version/Date American Megatrends Inc. 062710, 10/08/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name HERSCHEL\Herschel H. Lee
Time Zone Central Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 181.37 MB
Total Virtual Memory 1.72 GB
Available Virtual Memory 1.11 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys

The error message on reboot is:

Microsoft Windows

The system has recovered from a serious error.

Error Signature

BCCode : d1 BCP1 : CFCFCFCFBCP2 : 00000002 BCP3 : 00000000
BCP4 : CFCFCFCF OSVer : 5_1_2600 SP: 0_0 Product : 768_1

Help!

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Mr. PC Doc

· #2 · Apr 12, 2004

By any chance, have you overclocked your system? If so, try lowering down the FSB speed. Also, look on your motherboard for bent capacitors, (they look like batteries in plastic) burn marks, and cracks. That could be the problem, also.

Do you have an antivirus? If not, go to www.grisoft.com and download the free version of AVG antivirus, update the data file, and scan for viruses.

Go to Start>All Programs>Accessories>System Tools>System Restore. Do you remember the date or around it when this wasn't happening? Click on or before that data when you know it was working, and let it restore to that point. I would back up your data, first.

If none of this works, you may need to run System Recovery, or a fresh or repair install of Windows.

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texasclaw

Discussion Starter · #3 · Apr 12, 2004

I have done nothing to my system. I tried System Restore, but it would not go back far enough to get past the date the problem started. I have Nortons System Works and the latest virus definitions from Nortons Antivirus and I have run them several times since the problem started. I have also checked for spyware, etc. with Adaware and Spybot. Hod do I do a System Recovery and/or a repair of windows. I only have the OEM disks that came with the computer and they are not the original WinXP Home disks. Help!

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Mr. PC Doc

· #4 · Apr 12, 2004

When you boot up, are there two options...:

Windows XP
System Recovery

?

If so, boot into system recovery, and follow the directions (I would back up your data first)

If not, go to Start>All Programs>Acessories>System Tools>System Recovery. It will do the same.

If you wanted a repair, pop in your OEM CD's and boot from them. There should be an option for System Restore or a repair installation. Select that.

Hope this helps!

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