OK, first of all you need to post your exact system specs; ie exact motherboard, exact processor, exact video card [if installed] exact pw supply, etc, etc. Do not post "500W pw supply" Post the exact brand and model# Do that for ALL of your parts.
If you purchased this as a built system, have you contacted the seller? If you start messing with it, you may void any warranty.
If you built the system, then we can proceed to attempt some basic troubleshooting.
If you purchased this as a built system, have you contacted the seller? If you start messing with it, you may void any warranty.
If you built the system, then we can proceed to attempt some basic troubleshooting.