Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Computer does not connect to other computers on the network

737 Views 2 Replies 2 Participants Last post by DaveA, Mar 7, 2019

cdm1035

Discussion Starter · Mar 7, 2019

I have several computers on my home network:
I have an All In One desktop using Windows 10. Connects via ethernet.
A surface pro 4 using Windows 10. Connects wirelessly.
A desktop using Windows 8.1. Connects via ethernet.
A laptop using Windows 8.1. Connects via ethernet.
A laptop using Windows 7. Connects wirelessly.
A laptop using Windows Vista. Connects wirelessly.

Here is the problem:
Until recently, all of the computers can access shared files, printers, etc on the other computers with the exception of the All In One desktop. It asks me for username and password, which I provide, but I get the message that the username/password is incorrect. What could be causing this?

Below is the Sysinfo information:
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 4021 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: 118 GB (67 GB Free);
Motherboard: Microsoft Corporation, Surface Pro 4
Antivirus: Windows Defender, Enabled and Updated

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cdm1035

Discussion Starter · #2 · Mar 7, 2019

I must have had a brain fart. I was actually using the wrong username. To help those that ever need to find the username of their computer, here is what you do:
1. Hold the Windows key and R.
2. In the Run dialog box, type Netplwiz.
3. Click OK or press Enter.

A dialog box should appear giving the username(s) of the accounts for the computer.

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DaveA

· #3 · Mar 7, 2019

Make on ALL machines the SAME admin user account and password.
This does NOT need to be login, but fully set up.
This also can be another "Back Door" if one's main account get clobbered.

I use the Account name of "Zorro", which will put it at the end of the list of accounts.
I also set the wall paper to be an image if Zorro.

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