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Computer Disabled Because Of Windows Installer Box

564 Views 2 Replies 2 Participants Last post by  Eflateab
No matter what I do "Windows Installer Box" appears upon booting up and will freeze all other functions. Happens in normal or safe mode. Need to retrieve some documents or I would just let it go. What is the answer?

Box does'nt say it is trying to install anything. If I hit cancel, it grays out and freezes everything else. Tried running msconfig but as soon as I hit OK, the box appears.

There has to be a solution.
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norton850 said:
Looks like you've had this problem awhile. You might end up doing a reformat. If you hook your hard drive up as a slave on another system are you able to get the files you need?
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The hard drive with the problem has Windows 2000 Pro and my other one has Windows XP. Will they communicate with one another if they are hooked together?
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