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Discussion Starter · #1 ·
I just bought this computer two months ago. When I'm playing a game, such as warcraft it randomly turns off my monitor and is unresponsive to alt tab and the task manager command. I end up having to turn my cpu off and on. More often than not it will crash as soon as I start up games. Mainly MMORPG such as WoW, Warhammer, and Aion. I updated all my drivers as soon as I purchased the computer. Any help would be greatly appreciated as I couldn't find any other post about this problem online.

Here is the dx diag for my cpu. Not sure what to post and what not to so bear with me, im a newb 8)

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System Information
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Time of this report: 8/10/2009, 17:13:34
Machine name: HOME
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell XPS430
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6078MB RAM
Page File: 2063MB used, 10263MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: ATI Radeon HD 3600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9598)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_22421028&REV_00
Display Memory: 3032 MB
Dedicated Memory: 249 MB
Shared Memory: 2782 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: LG W2252(Analog)
Driver Name: atiumdag,atidxx32,atidxx64.dll,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 8.14.0010.0655 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 3/16/2009 15:11:16, 3837440 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D6D8-11CF-1771-4802A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9598
SubSys ID: 0x22421028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C

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Sound Devices
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Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7674&SUBSYS_102802AE&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6017.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/26/2008 02:11:24, 457216 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7674&SUBSYS_102802AE&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6017.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/26/2008 02:11:24, 457216 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (HDMI Out) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7674&SUBSYS_102802AE&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6017.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/26/2008 02:11:24, 457216 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

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Sound Capture Devices
---------------------
Description: Microphone (IDT High Definition Audio CODEC)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: stwrt64.sys
Driver Version: 6.10.6017.0001 (English)
Driver Attributes: Final Retail
Date and Size: 6/26/2008 02:11:24, 457216 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (IDT High Definition Audio CODEC)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: stwrt64.sys
Driver Version: 6.10.6017.0001 (English)
Driver Attributes: Final Retail
Date and Size: 6/26/2008 02:11:24, 457216 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

And, if there is any other information you need that can help please don't hesitate to ask. Thanks in advance to anyone who replies.
 
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