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Discussion Starter · #1 ·
My boyfriend just had a new fan installed in his tower and new programs put on the system.
The person who did this used individualized programs - so only certain programs from windows, firefox Ccleaner etc.
He also put a program on the computer that would completely erase everything from the computer. Being a newbie the boyfriend clicked the cleaner/eraser and now has nothing inon his C drive there are no drives - nothing. Also, the poerson who installed all of this has left the province so we cannot get in touch with him.

Any suggestions?

Thanks Sus
 

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I'm not sure I'm understanding exactly what happened. What program was it that erased everything?

If there is no operating system loading, you will have to reformat.
 

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rog2sus:

You're in a "there's no other choice" situation because that cleaner/eraser has trashed that computer.

A Windows XP CD(and its 25-digit product code) needs to be obtained, then the hard drive needs to be formatted and then Windows XP installed with the CD.

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