Tech Support Guy banner
1 - 20 of 26 Posts

·
Trusted Advisor
Joined
·
25,673 Posts
Cricket
Looks good to me
(y)(y)
Thank you for the explanation of how the main menu bar works
Very easy to follow
I like the layout
 
  • Love
Reactions: vsadmin

·
Trusted Advisor
Joined
·
25,673 Posts

·
Trusted Advisor
Joined
·
25,673 Posts
Cricket
I was just about to ask the same question as Flavallee - has above
Also could you confirm if Trusted Advisors have retained the authority to moderate - close spam threads, as we have on those listed spam fighters - which I think is more or less all of the TA`s
 

·
Trusted Advisor
Joined
·
25,673 Posts
Cricket
I do realise you are very busy with this change and sorting problems, but could you please see this in The Green Room
(72) New - Things that need to changed in the new software? | Tech Support Forum (techguy.org)
I do think it would be better if TA`s were shown as such when they post on the forums. It is good for the users of the forums to see that the person replying is a Trusted Advisor.
No rush but if the software allows such a change it would I am sure be for the better.
 
  • Like
Reactions: RT and lochlomonder

·
Trusted Advisor
Joined
·
25,673 Posts
In the meantime you can stick it as part of your signature
Please see post 24 (7 Sept) the issue was sorted by Cricket, the day before your suggestion
 

·
Trusted Advisor
Joined
·
25,673 Posts
  • Like
Reactions: Gr3iz

·
Trusted Advisor
Joined
·
25,673 Posts
I think, that whilst the new owners of the site, will try their best to tweak little aspects that can be tweaked such as they did for the TA to show on the post in the thread below the Avatar, they are not going to change the general aspects of the software.
So that is why TA`s lost their spam fighting - moderate - delete threads, ban user rights etc.
That I suspect is why our names have disappeared and why follow etc - has changed.

Having different aspects and presentation etc on THIS site, as against for instance
Tech Support Forum
is probably not going to happen.

Vertical Scope I think, now own across the world something in the region of 1200 websites
Acquisitions – VerticalScope Inc.


A shame, after Mike, and Karen and others had worked so hard to get it right.
Unfortunately the price to pay for change.

IMHO
whilst I prefer what we had, providing I do not see the gradual acceptance of bad language (and one opinion differs from another as to what bad is) allowed mentions of hacks and other similar issues - I will put up with the changes as they are at this time.
 
  • Like
Reactions: Gr3iz

·
Trusted Advisor
Joined
·
25,673 Posts
EDIT
option
Solved
 
  • Helpful
Reactions: vsadmin

·
Trusted Advisor
Joined
·
25,673 Posts
Macboatmaster - no such thing.
Here is a thread I started. (I don't start many so I had to search).
Well as vsadmin has posted and having liked my reply to you, I can assure you there is such a thing
I have USED IT

However perhaps it is because you are trying to mark solved a thread you appear to have started in 2019 -
and it is in thread games and dscussions forum.

I am sure vsadmin will have the answer

If it hasn`t been marked solved since 2019 I would not worry about it too much :D:D
 

·
Trusted Advisor
Joined
·
25,673 Posts
She has to use the one that's higher up to the right of the page numbers
Indeed - I should have mentioned that - I tested it in the Green Room - before replying.
NOT as easy as before when you simply clicked - mark solved.- button on your opening post.
 
  • Like
Reactions: Gr3iz

·
Trusted Advisor
Joined
·
25,673 Posts
vsadmin
No one not designated as a virus/malware removal specialist should be allowed to post in a thread in that forum unless starting their own thread for help!

We've been through all of this with them privately and they said they simply cannot change the permissions so that only the thread starter can reply to their own thread but no one else. Moderators will have to delete unauthorized posts.
I do NOT of course know what was mentioned in these private discussions, but I feel it is appropriate to make my representations, on the issue, to you.

I am not a qualified malware specialist, but I do have some knowledge of the subject and I am a reasonably skilled - I hope - Trusted Advisor and I pride myself on some of the work I have done on this site, where on occasions I have managed to solve problems, where others have failed.
Some of the threads I have been involved in have run for well over 100 posts and I wrote for the site, one of the first articles on forums of this nature, that dealt with what was then the relatively new UEFI and GPT system and have written other articles of a technical nature.

I mention that ONLY to - set the scene so to speak, for the basis on which I make my representation to you.

To become a qualfied malware expert, as I am sure Cookiegal will have told you, is a long hard course of study.
It is a qualfiication held with well deserved pride by those experts.

This site, with a FEW others, has a reputation for its malware expertise.

Many of the people who post on this site and others, requesting help for malware problems, have little if any computer knowledge, beyond the keyboard and mouse operation. SOME do not even know about EVENT VIEWER and dump files. They may see the BSOD, but they have no idea that it is, in many cases recorded in dump files.

To allow ANYONE to post a suggestion in the Malware forum is with respect a very risky procedure. The average user of the forum who joins with his first post for malware, or even an existing member with little real experience of the site will not CHECK to see the person offering advise is a Malware Specialist.

Do YOU and the other Vertical Scope admins, realise that it takes ONLY one suggestion to run certain software of the
"Clean YOUR COMPUTER - FIX ALL PROBLEMS" variety and ALL EVENT RECORDS and DUMP FILES, plus lots of other records helpful in the initial approach to malware - can be gone - deleted in just a few mouse clicks.


I appreciate that Vertical Scope now have I think, close on 1200 websites across the world, but this one and Tech Support Forum Tech Support Forum are I think the only two of similar nature.

Clearly it is NOT possible for you to tweak the software for this site to feature ALL things and abilities we had before you took over. ( such as TA`s spam fighting) but I urge you MOST STRONGLY to revisit the Malware forum - anyone can respond - issue.

IMHO it will take ONLY a few, perhaps very few, erroneous suggestions in the malware forum, to destroy the reputation of this site for its malware specialism.


To suggest that the problem can be solved by the Moderators monitoring every first reply on new malware threads (discussions) and if needed, delete it before it is seen by the thread starter and acted on. is I believe totally impratical.

In summary I am disappointed
they said they simply cannot change the permissions so that only the thread starter can reply to their own thread but no one else.
Perhaps it should read they cannot SIMPLY ( simple to do) change permissions, rather than - they simply cannot change.

Please explain how if the site now uses
  • The Fora platform includes forum software by XenForo
and previously used XenFora when Mike owned it - how it is that what was done - cannot now be done.


I trust you will not find the post objectionable or out of order in any manner.
Macboatmaster.
 

·
Trusted Advisor
Joined
·
25,673 Posts
So with respect to the new owners it is more or less as I said
Perhaps it should read they cannot SIMPLY ( simple to do) change permissions, rather than - they simply cannot change.
as clearly unless for some reason, the new software version, prevents such action, it CAN be done.

I don't understand why they can't do it but they can't.
Hopefully from my point of view and perhaps, those of quite a few other members - the reply from vsadmin will explain why it CANNOT be done OR why they are not prepared to do it.
 

·
Trusted Advisor
Joined
·
25,673 Posts
t must be because the edit function is only available for 24 hours. That's why the "solved" prefix should not be a function of "edit" but rather a button of its own.
If that is correct, which I feel you will be right, then that means that effectively, more or less NO thread -discussion - can be marked solved, as more or less none are solved in 24hrs.

I am sure Vertical Scope have the best of intentions, but this with other issues - is turning out to be a far from perfect move from what we had.
 
  • Like
Reactions: Gr3iz

·
Trusted Advisor
Joined
·
25,673 Posts
It is 24 hours after a poster's last post was submitted, right? Not 24 hours after the thread was started. I don't have a problem with that.
Bill
The query here is titling the thread solved
Not the actual question of the edit function

Marking solved is done by clicking edit on top of the htread and then selecting solved.
It appears the ability to so that is lost after 24 hrs.
 
  • Like
Reactions: Digerati

·
Trusted Advisor
Joined
·
25,673 Posts
Cookiegal
Yes but as it is now, the solved feature relies on the ability to edit so if 24 hours has past you would no longer be able to mark it solved. That's why we really prefer to have a button or link like before.
Yes I realised that as I commented

Marking solved is done by clicking edit on top of the thread and then selecting solved.
It appears the ability to that is lost after 24 hrs.
and previously
If that is correct, which I feel you will be right, then that means that effectively, more or less NO thread -discussion - can be marked solved, as more or less none are solved in 24hrs.
 

·
Trusted Advisor
Joined
·
25,673 Posts
Re my post 152 Malware forum replies
I am sure Cookiegal will post, but I have just been informed via a Conversation, that I sent to VSAdmin asking for information as to progress on the issue I raised - (fearing that my post 152 may have been "lost" to VSadmin) VSAdmin brought Cookiegal into the conversation and it was her that was kind enough to reply.

It will not change - anyone can reply
Verticle Scope have 1500 websites and the task of arranging something different on this one
means either, that the template they use, would have to be changed, but that cannot be done as it would change it across all sites. The alternative is customizations and/or add-ons, to limit replies in Malware, however Vertical Scope will not consider those, as they would adversly affect the quick loading and running of the site.
(I must admit that it is very quick)

A sticky will be added to the top of the Malware forum - outlining who can reply.
(My estimation - less than 10% will read it before replying)

Thanks to those who supported my post .
 
  • Like
Reactions: DR.M

·
Trusted Advisor
Joined
·
25,673 Posts
Thanks Malcolm
Cheers
As I said, in my reply to vsadmin, and I do not think it is wrong of me to state part of that reply here
IMHO whatever change is necessary, to restore what we had and which as I said, I and others thought vital, would have preserved an important feature of this site. Its Malware detection and solving - reputation.
However despite, my best efforts, which were widely supported by yourself and others, and I know that Cookiegal, tried her best, Mike (TechGuy) I believe also made representations to Vertical Scope; it seems the situation will not change.
================================
I, like you and many others are extremely disappointed, but I think we must accept that with the owners 1500 websites - TechGuy.org - TSG - is now just a small cog, in a very large wheel.
 
  • Like
Reactions: Gr3iz and valis

·
Trusted Advisor
Joined
·
25,673 Posts
Referring to my estimation of how many will see the sticky on the Malware forum

Just realised that a member looking at - NEW - looking for replies will NOT see the sticky on the malware forum -
when he clicks on the thread listed as - looking for replies as the sticky is not shown, on that method of accessing a post in Malware forum
 

·
Trusted Advisor
Joined
·
25,673 Posts
We have also added a notice in Virus & Other Malware Removal.
Thank you - an improvement to the sticky, which as has been commented on, people would not see.
 

·
Trusted Advisor
Joined
·
25,673 Posts
Honestly guys, I'm probably less happy than anyone else about these issues and others and believe me they know it. Mike, Laura and I met with Cricket as well as the Chief Community Officer on a Google meeting yesterday and voiced our concerns again.
Cookiegal
Thank you
I have already thanked Mike

If I played any small part, with my post 152 in helping to get the malware forum issue fully aired to Vertical Scopes attention, I am more than pleased.
 
1 - 20 of 26 Posts
Top