Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 6 of 6 Posts

·
Registered
Joined
·
204 Posts
Discussion Starter · #1 ·
Ever since using Combo Fix my cd/dvd drives will not autoplay when a cd is inserted nor will Windows ask me what I would like to do with the cd I just inserted.
How can I restore that feature?
 

·
Retired Moderator
Joined
·
72,109 Posts
ComboFix disables autoplay *features* as a security measure to protect you. Have your helper assist you in restoring those features if that is what you want to do.
 

·
Registered
Joined
·
204 Posts
Discussion Starter · #3 ·
I'm not sure what you mean by my "assistant" helping me restore those features. I thought you were my assistant who would help me restore those features - that is why I asked the question in this forum. I have gone to My Computer, Properties, Hardware, Device Manager, Dvd/CD Rom drives and tried to be sure autoplay was enabled there, and it was, but still no autoplay.
Can my assistant be of further help?
 

·
Retired Moderator
Joined
·
72,109 Posts
I don't see any posts on this site where you were assisted in using ComboFix. I hope you read the tutorial prior to running the tool.
You should not run ComboFix unless you are specifically asked to by a helper. Also, due to the power of this tool it is strongly advised that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer.
Malware authors exploit the autorun/autoplay feature, so the author of ComboFix, in an effort to help protect your computer from becoming infected via that avenue, configured ComboFix to disable it. Many security apps disable it as well, and even Microsoft recommends disabling it. Disabling autorun/autoplay does not prevent you from accessing those media sources. They are still available by opening My Computer and accessing the source drive (cd, dvd, usb flash or external harddrive). Pictures on a camera can still be accessed/transfered through My Pictures and selecting Get Pictures from a Scanner or Camera. Media can also be accessed via the program you intend to use it with, such as music cds accessed via Media Player, blank cds via your burning program, image handling software provided with the camera, etc. I do recommend you leave the feature disabled and get into the habit of accessing those media devices manually, however, I will send you via PM the information required to re-enable the autoplay feature should you decide to do so.

Please note that future versions of ComboFix will not run, if needed, after this registry fix has been applied.
 
1 - 6 of 6 Posts
Status
Not open for further replies.
Top