Tech Support Guy banner

Chrome will not load any new tabs

2271 Views 2 Replies 3 Participants Last post by  Triple6
Whenever I reload a tab or open a new tab and do a Google search, the page just keeps loading and eventually the "this page is not responding, do you want to kill it" pop-up. I can kill the page and it kills the page, but if I try to reload it just keeps loading again and then eventually goes to the same screen. I can't even load the settings page or any of the chrome://whatever pages. All other browsers work (currently posting this from Firefox.)

Things that I have tried:
Restarting the computer: This works but eventually the issue pops up again. I want a more permanent solution.
Restarting Chrome: This also works, but only for about 10 minutes and then it happens again.
Scanning for viruses: I used Malwarebytes to scan for viruses and it found some "potentially unwanted objects", but no viruses and when I got rid of these objects the problem was still there.

SysInfo data:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8067 Mb
Graphics Card: BB Capture Driver
Hard Drives: C: Total - 939866 MB, Free - 451546 MB;
Motherboard: Dell Inc., 04G65K
Antivirus: Windows Defender, Disabled (not sure why it says this because I have it enabled, I checked)
Not open for further replies.
1 - 3 of 3 Posts
I won't even attempt to help you troubleshoot the problem as I'm not that familiar with Windows 10. I will, however, try to point you in the right direction for answering your query.
Go to the Google Chrome Help Forum and read the responses on the subject.

Quote: 3. Have Chrome icon, but unable to run Chrome / Chrome does nothing

Chrome may not start at all or show nothing after upgrading to Windows 10 from Win7 or Win8, due to Microsoft's installer automatically setting
Chrome's execution Compatibility Mode for Windows 7 or Windows 8 compatibility.
To workaround try the following:

Right-click on the Chrome Icon > Properties > Compatibility
Clear/remove any check-mark for "Run this program in compatibility mode" Quote
I would recommend you look in the Chrome settings and see what Extensions you have. Disable them all and then close and re-open Chrome and see if tabs open up correctly.

If that fails reset Chrome:
1 - 3 of 3 Posts
Not open for further replies.