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Chipset Raid driver won't install for non booting partition

696 Views 11 Replies 2 Participants Last post by  crjdriver
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20201209104843.000000-360
Processor: AMD Ryzen Threadripper 2950X 16-Core Processor, AMD64 Family 23 Model 8 Stepping 2, CPU Count: 32
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1070
Hard Drives: C: 231 GB (95 GB Free);
Motherboard: ASUSTeK COMPUTER INC. PRIME X399-A, ver Rev 1.xx, s/n 190857262000050
System: American Megatrends Inc., ver AMD - 3242016, s/n System Serial Number
Antivirus: Windows Defender, Enabled and Updated

I'm trying put 3 1TB SSDs in Raid 0 so I never have to look at another loading screen ever again. When I run the Installer wizard I get the following error:

Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action MSI_Extract script error -2146828212, Microsoft VBS...

I'm booting from an NVMe M.2 SSD so I have access to the C: drive, but the RAID doesn't show up in DISKPART nor do the individual disks that make it up. I'm very lost as this is my first experience with RAID and hoping I can get past this 8 hour souring venture. This is my first post here so I'm very sorry if I made a formating error or something of the like: please let me know so I can correct the error. I hope somebody can help and look forward to hearing from you!
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OK, you need to include more info;
1 Are you attempting to use the motherboard raid OR are you using a real raid card
2 Have you created the raid array in the raid [not system] bios
3 Have you already installed the raid driver in the operating system

Just my opinion however motherboard or software type raid is less than useless. Raid is not for the home user. Raid is for servers that need the hot swap/rebuild capability.
1. trying to use motherboard raid
2. I'm not sure what you mean by raid bios
3. AMD has an installer wizard that leads to the previous message.

I understand that the primary use of raid is for the redundancy, I thought it would be good knowledge to have.
To create an array;
1 Restart system and enter the system bios
2 Change sata controller mode to raid
3 Save settings and restart
4 Again enter the bios>advanced tab and there should be an option for raid
5 Create the array with whatever disks you want. Save settings and restart
6 You will need to load the raid driver in the windows operating system and restart
7 The array should show as unallocated space in disk management; partition and format. Windows will assign a drive letter

Done. Note those instructions are just general. Each motherboard mfg will have slightly different instructions.
6 You will need to load the raid driver in the windows operating system and restart

This one here is where the issue is, and I can't seem to find any more precise information than what you'e provided on the web.
After you change the sata controller mode, you should see the controller with a yellow mark in device mgr. Select it and update driver. Point it at where you downloaded the driver from your motherboard support page.
I checked your support page and it appears the driver is part of a package you download from asus.
I understand that the primary use of raid is for the redundancy, I thought it would be good knowledge to have.
If you are doing this for redundancy, you would not want raid0. With raid0 you have three times the chance for failure [if you are using three drives] If one of those drives has a problem, you loose everything on the array. Raid1 or Raid5 would have redundancy however not raid0.
Okay, so having done that I got the following message.

Windows found drivers for your device but encountered an error while attempting to install them.

AMD-RAID Bottom Device

The driver for this device has been blocked from starting because it is known to have problems wiht Windows. Contact the hardware vendor for a new driver. (Code 48)

If yo know the manufacturer of your device, you can visit their website and check the support section for drivers.

Following the advice and performing a cursory search through the FAQ for the motherboard for "raid" and "raid driver" yielded no results.
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Most likely the driver is not signed. You can try the following;
1 Open a command prompt as admin
2 Type the following " bcdedit /set testsigning on " without the quotes and hit enter
3 Restart the system and you should see a watermark saying you are in test mode
4 Install the driver and reboot
5 Now type the same thing into a command prompt as admin however substitute OFF for on. Hit enter then reboot

Good luck. Off for the night.
Well, I see you're still on so, I'll keep trying. I's just stuck on "Installing drivers..."
I don't know if anyone is going to see this in a timely manner, but four and a half hours later, it's still "Installing drivers" I could really use some more assistance.
At this point, it is obvious that windows does not like the driver you are attempting to install. Look on the internet for a different raid driver. You can try the generic amd drivers here;
You have to input the type of driver ie chipset, what socket, etc.

Honestly IMO you are fighting a battle you probably will not win. As I said, onboard raid is useless. IF you really have to have raid, then get a real raid card and you will not have this problem. There is a reason why a real raid controller costs hundreds of dollars and the onboard feature on the motherboard costs the motherboard mfg a very few dollars.
Here is an example of a real raid card. Note just an example and one of the cheaper ones;
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