Tech Support Guy banner
Cancel

cgnm-2250 router and Android mobile on different ip

687 Views 10 Replies 3 Participants Last post by  SweetT8, 
S
It says be detailed so hopefully this isnt too much!
I had all my devices connected to my home router until i tried to change some settings and got locked out. Now my phone can't reconnect with my network. I can see the network in wifi list but when i click it asks for a password. .
I don't know what the password is after trying several defaults as well as my most often used passwords.
I have done factory reset 3 times but it won't go back to default settings..in speaking with a tech it seems that they keep "refreshing" my router..

My ps3 is still connected to the network via Ethernet cable, but i don't have a computer or tablet, just my phone.

After 2 days of research i believe my problem is my static ip address added by verizon after i lost my connection to router.

My ip: 100.71.187.99
My gateway ip: 100.71.187.96/29 gateway
My global ip: 174.221.2.87

My network ip: 192.168.0.10
Default router ip: 192.168.01
Primary dns: 192.168.0.1
Dns 2: 0.0.0.0
Subnet :255.255.255.0
Nat type:2
This is all current as of right now.
How do i change my phone ip so its in the same subnet as my router?
My phone is a moto z force droid not rooted.
Save
Like
Status
Not open for further replies.
1 - 11 of 11 Posts
Z
Are you renting this router from Verizon?

Verizon would never mess with your internal network settings. As for the public IP, the fact Verizon changed your public IP has nothing to do with your connection issues over WiFi.
Save
Like
S
No i rent it from Mediacom. You're right thats not why i lost connection that was my own fault for messing with settings and not knowing what i was doing. However now that i have a static ip from Verizon im not in the same subnet as my router... Also I can't get router to send me a new dhcp now that i have this ip from Verizon.
Save
Like
S
Im thinking if i go to wifi settings click on network and advanced options maybe i can change that to static and enter my info as a proxy maybe????
Save
Like
TerryNet
For a device (e.g., my printer) that is always on one network it makes sense to use a static IP configuration.

For a mobile device (e.g., my laptop or phone) that may use different networks (my home wireless, a free public hotspot, etc.) it almost always makes most sense to use dynamic addressing. If the Wi-Fi (not the cellular) on your phone is set to use a static IP address you probably want to set it to Dhcp.

If you do not know the encryption key ("password") on your home wireless network login to your router and look at it or set it to something else.
Save
Like
S
I wanna say thx for the input pls keep it coming but i also need to apologise... I haven't ever posted a question before and im afraid im not explaining myself correctly.
My network is set to dhcp and yes i want it to stay that way i was just thinking maybe i could switch it temporarily to force it to access my phone.
The ip iddress verizon gave me is static and not on same subnet as my network so i cant even get it to answer ping at the moment. I would of course be changing it back to dhcp right after i connect.

As i said previously i don't have a computer or tablet just my phone so im unable to login to router settings in order to see/change password.
If anyone knows if i can connect phone to router via usb how to access that would work as well.
Save
Like
Z
I don't understand this reference of getting an IP from Verizon. If the modem is rented from Mediacom, then they're your ISP and the one that is issuing you your public IP.
Save
Like
S
I have Verizon as my isp and have unlimited data plan...i am renting my router/modem through Mediacom cable its what was available in my area.

Since losing network connection kicked me off router (Mediacom dhcp) my Verizon automatically set a static IP address for my internet to use data plan.
Save
Like
Z
Again, what you're saying makes absolutely no sense. Mediacom and Verizon as far as I know have zero partnerships.

I'm going to make a guess here. Verizon is your cellular provider for your phone. Mediacom is your ISP for your land line service to your home. Verizon provides the IP address for your phone when you use your cellular service to get Internet access. If you want to use Mediacom when you're home on your phone, you have to set up WiFi from your cell phone. If you don't know how to do this, you need to contact Verizon's technical support for them to walk you through how to configure WiFi on your phone.

If that still doesn't work, you'll need to contact Mediacom to get help on configuring your router.
Save
Like
TerryNet
SweetT8 said:
I have done factory reset 3 times but it won't go back to default settings
Click to expand...
The router? If a reset to factory settings doesn't work the router is defective. If it is Mediacom's you need to work with them.

SweetT8 said:
in speaking with a tech it seems that they keep "refreshing" my router..
Click to expand...
With respect to a router I understand "reset to factory defaults" and "reset" (which is almost the same as a power cycle). What is a "refresh"?
Save
Like
S
I'm going to make a guess here. Verizon is your cellular provider for your phone. Mediacom is your ISP for your land line service to your home. Verizon provides the IP address for your phone when you use your cellular service to get Internet access. If you want to use Mediacom when you're home on your phone, you have to set up WiFi from your cell phone. If you don't know how to do this, you need to contact Verizon's technical support for them to walk you through how to configure WiFi on your phone.

If that still doesn't work, you'll need to contact Mediacom to get help on configuring your router.[/QUOTE]
TerryNet said:
The router? If a reset to factory settings doesn't work the router is defective. If it is Mediacom's you need to work with them.

With respect to a router I understand "reset to factory defaults" and "reset" (which is almost the same as a power cycle). What is a "refresh"?
Click to expand...
TerryNet said:
The router? If a reset to factory settings doesn't work the router is defective. If it is Mediacom's you need to work with them.

With respect to a router I understand "reset to factory defaults" and "reset" (which is almost the same as a power cycle). What is a "refresh"?
Click to expand...
I wish it were that easy.. I'm not sure what "refresh" means either that was the techs term.. Something about cycling and syncing back up with them...again I don't really understand that either..it seems he was saying that I reset the router but their system did some kind of "backup boot" and put it right back.. Very frustrating lol
Save
Like
1 - 11 of 11 Posts
Status
Not open for further replies.
Tech Support Guy
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Explore Our Forums
Hardware Virus & Other Malware Removal Off Topic Lounge Thread Games & Discussion Networking
Top