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Discussion Starter · #1 ·
Hey techguys,

I'm trying to help my sister with a problem she's having with writing CDs. I drag the files to the CD drive and they appear in that drive's folder fine, but when I try to press the 'Write these files to CD' button I just get a bleeping sound.

I've used this process on my laptop multiple times and have had no problems with it.

Her laptop is an HP Pavillion dv8372ea

Cheers
 

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Discussion Starter · #3 ·
DeepBurner works fine and can burn the disks, so it doesn't seem to be a problem with the drive, she could just use that program but we'd really like to get the problem sorted in XP
 

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Did you uninstall the CD drive in Device Manager and reboot to let Windows find it again?
 

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Control Panel, System, Hardware, Device Manager. Click on the + next to DVD/CD-ROM drives, then right click and select uninstall for each drive. Reboot and Windows will re-discover them.
 

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Discussion Starter · #9 ·
JohnWill said:
Control Panel, System, Hardware, Device Manager. Click on the + next to DVD/CD-ROM drives, then right click and select uninstall for each drive. Reboot and Windows will re-discover them.
This didn't work either, still having the same problem
 
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