Hi, my cd writer stopped working after being used for about a year. The computer was sent to a repair shop to have a virus problem taken care of. We were told we might have to reinstall drivers for some hardware items. I tried to download the latest driver software, but now it does not appear in "Device Manager".norton850 said:Welcome to TSG
Not sure what you mean by "hardware". If this is in Control Panel, that's Windows and since you have to unplug it to boot up it won't be there of course. Do you mean not in BIOS?
Is the drive a new addition? If so do you have the jumpers on the drive set correctly? Do you know the size of your power supply?