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I just installed Nero burning rom 5.5.5.1(the newest version) andafter I installed it both my CDRW and DVD drive disappeared from the "my computer" I went to the device manager and they were there but they had ! on them so I troubleshooted and uninstalled and reinstalled the drivers and still the drives didn't return I uninstalled Nero and still the drives are gone then I did system restore and the drives returned Can anyone tell me what happened?? BTW I have a compaq Presario 5716 PC 450MHZ 20GB with WinXP OS(nero is compatible), can anyone tell me how to install nero without this happening?
 

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does your cdrw appear in your bios?
 

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And just to elaborate....when the computer is restarting.....when you see the little line in the right hand corner....hit the F 10 key.....enter the setup information, look around for hard drive information?

And what is the error message that is being displayed in device manager?
 
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