CD not showing up in D drive

417 Views 3 Replies 4 Participants Last post by Oddba11, Nov 19, 2020

JeffreyValentine

Discussion Starter · Nov 18, 2020 (Edited)

I purchased a CD online which came from England. When I play it on my computer is doesn't show on the D drive. When I play it in my portable CD stereo it works. I have bought CDs from all around the world and they work on my computer. Why not this one? Please help!

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200826131032.000000-240
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0, CPU Count: 2
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon HD 6320 Graphics, 384 MB
Hard Drives: C: 296 GB (180 GB Free); E: 931 GB (388 GB Free); F: 4657 GB (1320 GB Free);
Motherboard: LENOVO Inagua, ver 109-B78210-00A, s/n WB06157741
System: LENOVO, ver LENOVO - 1, s/n WB06157741WB02042507
Antivirus: Norton 360, Enabled and Updated

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plodr

· #2 · Nov 18, 2020

Is this really a CD and not a DVD?

If it is a music CD here's how to play it
https://www.dummies.com/computers/operating-systems/windows-10/play-copy-music-cd-windows-10/

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flavallee

· #3 · Nov 18, 2020 (Edited)

OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200826131032.000000-240
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0, CPU Count: 2
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon HD 6320 Graphics, 384 MB
Hard Drives: C: 296 GB (180 GB Free); E: 931 GB (388 GB Free); F: 4657 GB (1320 GB Free);
Motherboard: LENOVO Inagua, ver 109-B78210-00A, s/n WB06157741
System: LENOVO, ver LENOVO - 1, s/n WB06157741WB02042507
Antivirus: Norton 360, Enabled and Updated

According to your log:

You have THIS Lenovo B575-1450ALU 15.6" laptop which was purchased on June 02, 2012 and came with Windows 7 Home Premium 64-bit.

It looks like Windows 10 Pro Version 2004 Build 19041 64-bit was installed in it on August 26, 2020.

It has a very weak processor and very weak graphics and only 4 GB of RAM.