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The mode of the sata controller if it is avilable in your BIOS is either under advanced or storage tab
However I dfo not think the firmware on your BIOS allows you to access that setting.
This is common on some HP and other make - laptops where the user ability to change settings is limited.

To mention an earlier question you asked, I do not think it is a hardware fault, otherwise windows 10 would likely experience problems.

Neither is it likely to be a BCD configuration error, as you say that the earlier version shows the same.

How please did you do this
. I tried replacing it with an older version from 2018, but I still got the exact same error in the same spot when I tried starting Windows 7 in Safe Mode.
 

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Discussion Starter · #124 ·
How please did you do this
I searched for agp440.sys on the Windows 7 partition like PeterOz suggested and found several older versions of it in other folders. However, the original file has been restored now.

I THINK it is this one.
Bug Check 0x7B INACCESSIBLE_BOOT_DEVICE - Windows drivers | Microsoft Learn as mentioned in the opening post
but I am sure Akril will confirm for you.
That looks like the screen I've been getting (only if I try starting Windows 7 in Legacy Mode -- otherwise I get the red strip.) Here's an image of it that I found.
 

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Sorry - I was confused re the older version- I read it as - an older version of windows not the one single file.

you are I think confused regarding UEFI mode and legacy mode
If the windows 7 is inmstalled in UEFI mode which 64 bit windows 7 can be, then it will NOT boot in legacy mode as there is no bootloader foir legacy mode in a uefi install

Conversely if it was installed in legacy mode it will not boot in UEFI mode
so you keep on changing is NOT going to accomplish anything.

As you have the FAT unlettered partition on your drive you may presume that you are in uefi with GPT partitioning of the drive

Unless 7 has been installed or perhaps I should say reinstalled in legacy mode - changing the mode in BIOS will simply result in errors

If you try and boot 10 in legacy mode you will get a failure on that,

I do NOT know what has happened to cause the error on 7.

The ONLY answer I have is a clean install of 7 and a transfer - copy of your personal data from the old 7 to the new seven

Whether a computer repair shop can fix it, without using the same method I do not know.

It is far too late now, but I urge you to bear in mind for the future the vital imporance of a maintained image, renewed when you install other apps that cannot be reinstalled without cost and the regular simple backup of your personal data
Then, morew or less whatever the error, the image can be restored and the user data copied.

This is even more important on a dual boot with 7, than it is on 10 where recovery options are more comprehensive and easier.
 

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Discussion Starter · #126 ·
I'm taking the laptop to the shop now. Thank you again for your help.

It is far too late now, but I urge you to bear in mind for the future the vital imporance of a maintained image, renewed when you install other apps that cannot be reinstalled without cost and the regular simple backup of your personal data
Then, morew or less whatever the error, the image can be restored and the user data copied.

This is even more important on a dual boot with 7, than it is on 10 where recovery options are more comprehensive and easier.
I will keep that in mind.
 

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Akril
My very best wishes with it and I regret that I was not able to solve it for you.
other than I could have done with the clean install of 7
I am sorry
Please do let us know how you go on
 

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Discussion Starter · #130 ·
Well, my laptop was in the shop for several days, and I just got a call from them informing me that they couldn't figure out what the problem was, so it looks like I'll have to reinstall Windows 7 after all.
 

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If you come back on the thread, when you are ready I will guide you, and hopefully save most of what you need.
We will not be trying a clean install of 7 in the first instance.
 

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Boot into windows 10
Open File explorer = This PC
Check the letter allocated to 7, it was I think F

Open a cmd prompt with admin rights
at the prompt type
F:
and press enter
Check by typing
dir
and press enter that this is the windows 7 partition
at the F: prompt
type or better still copy and paste
Dism /image:F:\ /Get-Drivers
press enter

you should see DISM loading on version 10 etc
and then Image version 6 etc

then you should see a list of drivers
Right click the top bar of the cmd window
hold mouse on edit and click select all
the whole window should change to white
right click again at the very top of that white window
hold mouse on edit and click
copy
paste either directly to reply

OR open notepad paste to there and attach to here.
 

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Discussion Starter · #134 ·
All right. Here's what I got:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>f:

F:\>dir
Volume in drive F is Windows 7
Volume Serial Number is AE22-1060

Directory of F:\

03/29/2018 03:38 AM 165 .persist
01/16/2020 06:22 PM 54,104 awttg-behindthescenes.html
02/21/2017 03:09 AM <DIR> boot
11/14/2018 05:27 PM <DIR> col1832
12/18/2020 01:40 AM <DIR> Daz 3D
04/01/2020 08:01 PM <DIR> Dexcom
05/23/2020 06:47 PM <DIR> Graphics
01/31/2017 09:28 PM <DIR> HP
07/28/2019 01:49 PM <DIR> Intel
07/09/2017 05:21 PM 4,852 IT2.html
05/27/2017 08:22 PM 414 JESS-PC.rtf
04/17/2017 11:13 AM <DIR> Lectures
03/18/2021 11:13 PM 1,947 logWSVCUUpdateHelper.log
09/26/2022 01:52 PM 512 lsfc.isk
09/26/2022 01:52 PM 512 lsfc.isk20220926205249230.isk
09/26/2022 01:52 PM 435 lsmc.isk
07/13/2009 08:20 PM <DIR> PerfLogs
08/17/2022 06:36 PM <DIR> Program Files
09/18/2022 07:52 PM <DIR> Program Files (x86)
01/31/2017 09:33 PM <DIR> SP57966
11/04/2020 12:03 AM <DIR> SWSetup
07/30/2017 01:05 AM 8,861 TLKstuff.html
01/16/2017 01:06 PM <DIR> Users
09/18/2022 07:25 PM <DIR> Windows
12/11/2019 12:05 AM <DIR> Yahoo Groups Files
9 File(s) 71,802 bytes
16 Dir(s) 36,457,058,304 bytes free

F:\>dism /image:f: /Get-Drivers

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 6.1.7601.24499

Obtaining list of 3rd party drivers from the driver store...

Driver packages listing:

Published Name : oem0.inf
Original File Name : prnms001.inf
Inbox : No
Class Name : Printer
Provider Name : Microsoft
Date : 6/21/2006
Version : 6.1.7600.16385

Published Name : oem1.inf
Original File Name : prnms001.inf
Inbox : No
Class Name : Printer
Provider Name : Microsoft
Date : 6/21/2006
Version : 6.1.7601.17514

Published Name : oem10.inf
Original File Name : synpd.inf
Inbox : No
Class Name : Mouse
Provider Name : Synaptics
Date : 10/17/2013
Version : 17.0.19.0

Published Name : oem11.inf
Original File Name : sunrisepoint-lpsystem.inf
Inbox : No
Class Name : System
Provider Name : INTEL
Date : 10/3/2016
Version : 10.1.1.38

Published Name : oem12.inf
Original File Name : hdxhpnbold.inf
Inbox : No
Class Name : MEDIA
Provider Name : Realtek Semiconductor Corp.
Date : 6/14/2017
Version : 6.0.1.8186

Published Name : oem14.inf
Original File Name : igdlh64.inf
Inbox : No
Class Name : Display
Provider Name : Intel Corporation
Date : 12/27/2018
Version : 21.20.16.5068

Published Name : oem15.inf
Original File Name : sunrisepoint-lpsystemthermal.inf
Inbox : No
Class Name : System
Provider Name : INTEL
Date : 1/1/1970
Version : 10.1.1.38

Published Name : oem16.inf
Original File Name : iusb3xhc.inf
Inbox : No
Class Name : USB
Provider Name : Intel(R) Corporation
Date : 3/28/2017
Version : 5.0.3.42

Published Name : oem2.inf
Original File Name : nusb3xhc.inf
Inbox : No
Class Name : USB
Provider Name : Renesas Electronics
Date : 6/10/2011
Version : 2.1.19.0

Published Name : oem20.inf
Original File Name : dtlitescsibus.inf
Inbox : No
Class Name : SCSIAdapter
Provider Name : Disc Soft Ltd
Date : 11/13/2018
Version : 5.29.0.0

Published Name : oem21.inf
Original File Name : dtliteusbbus.inf
Inbox : No
Class Name : USB
Provider Name : Disc Soft Ltd
Date : 11/26/2018
Version : 3.5.0.0

Published Name : oem22.inf
Original File Name : hpvyt11.inf
Inbox : No
Class Name : Printer
Provider Name : HP
Date : 12/16/2012
Version : 11.21.0.1607

Published Name : oem23.inf
Original File Name : hpwia_en4500.inf
Inbox : No
Class Name : Image
Provider Name : Hewlett-Packard
Date : 12/16/2012
Version : 30.0.1044.40289

Published Name : oem24.inf
Original File Name : rtspstorx.inf
Inbox : No
Class Name : MTD
Provider Name : Realtek Semiconduct Corp.
Date : 10/16/2015
Version : 10.0.10240.28159

Published Name : oem25.inf
Original File Name : rtsp2storx.inf
Inbox : No
Class Name : MTD
Provider Name : Realtek Semiconduct Corp.
Date : 1/5/2016
Version : 10.0.10586.29092

Published Name : oem26.inf
Original File Name : rtsbastorx.inf
Inbox : No
Class Name : MTD
Provider Name : Realtek Semiconduct Corp.
Date : 12/24/2015
Version : 10.0.10586.27055

Published Name : oem27.inf
Original File Name : rtsperx.inf
Inbox : No
Class Name : MTD
Provider Name : Realtek Semiconduct Corp.
Date : 1/13/2016
Version : 10.0.10586.21288

Published Name : oem28.inf
Original File Name : rtsuerxsdo.inf
Inbox : No
Class Name : USB
Provider Name : Realtek Semiconduct Corp.
Date : 12/21/2015
Version : 10.0.10586.31222

Published Name : oem29.inf
Original File Name : wdcsam.inf
Inbox : No
Class Name : WDC_SAM
Provider Name : Western Digital Technologies
Date : 4/28/2015
Version : 1.0.17.0

Published Name : oem3.inf
Original File Name : iusb3hub.inf
Inbox : No
Class Name : USB
Provider Name : Intel(R) Corporation
Date : 3/28/2017
Version : 5.0.3.42

Published Name : oem30.inf
Original File Name : wdcsam.inf
Inbox : No
Class Name : WDC_SAM
Provider Name : Western Digital Technologies
Date : 10/9/2015
Version : 1.1.0.0

Published Name : oem31.inf
Original File Name : synusb64.inf
Inbox : No
Class Name : USB
Provider Name : Steinberg Media Technologies GmbH
Date : 6/26/2009
Version : 7.0.3.0

Published Name : oem33.inf
Original File Name : hpreststub.inf
Inbox : No
Class Name : USB
Provider Name : Hewlett-Packard
Date : 12/16/2012
Version : 30.0.1044.40289

Published Name : oem34.inf
Original File Name : dexcomvcpdriver.inf
Inbox : No
Class Name : Ports
Provider Name : DexCom, Inc.
Date : 5/24/2010
Version : 1.0.0.2

Published Name : oem35.inf
Original File Name : wdcsam.inf
Inbox : No
Class Name : WDC_SAM
Provider Name : Western Digital Technologies
Date : 3/6/2009
Version : 1.0.8.0

Published Name : oem36.inf
Original File Name : wdcsam.inf
Inbox : No
Class Name : WDC_SAM
Provider Name : Western Digital Technologies
Date : 11/30/2017
Version : 1.2.0.0

Published Name : oem37.inf
Original File Name : dtsoftbus01.inf
Inbox : No
Class Name : System
Provider Name : DT Soft Ltd
Date : 1/13/2012
Version : 5.0.1.282

Published Name : oem38.inf
Original File Name : heci.inf
Inbox : No
Class Name : System
Provider Name : Intel
Date : 11/19/2017
Version : 11.7.0.1057

Published Name : oem39.inf
Original File Name : dptf_cpu.inf
Inbox : No
Class Name : DPTF
Provider Name : Intel
Date : 10/23/2015
Version : 8.1.10605.221

Published Name : oem4.inf
Original File Name : netwsw01.inf
Inbox : No
Class Name : net
Provider Name : Intel
Date : 4/30/2015
Version : 15.17.0.1

Published Name : oem40.inf
Original File Name : esif_manager.inf
Inbox : No
Class Name : DPTF
Provider Name : Intel
Date : 10/23/2015
Version : 8.1.10605.221

Published Name : oem41.inf
Original File Name : lpro564c.inf
Inbox : No
Class Name : USB
Provider Name : Logitech
Date : 9/21/2012
Version : 13.51.823.0

Published Name : oem43.inf
Original File Name : lpro564s.inf
Inbox : No
Class Name : MEDIA
Provider Name : Logitech
Date : 9/21/2012
Version : 13.51.823.0

Published Name : oem44.inf
Original File Name : nusb3hub.inf
Inbox : No
Class Name : USB
Provider Name : Renesas Electronics
Date : 6/10/2011
Version : 2.1.19.0

Published Name : oem45.inf
Original File Name : synpd.inf
Inbox : No
Class Name : Mouse
Provider Name : Synaptics
Date : 8/16/2017
Version : 19.3.31.31

Published Name : oem46.inf
Original File Name : accelerometer.inf
Inbox : No
Class Name : System
Provider Name : HP Development Company, L.P.
Date : 11/15/2015
Version : 6.0.13.1

Published Name : oem47.inf
Original File Name : btmaux.inf
Inbox : No
Class Name : BluetoothAuxiliary
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem48.inf
Original File Name : btmaud.inf
Inbox : No
Class Name : MEDIA
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem49.inf
Original File Name : ibtfltcoexhs_sdp.inf
Inbox : No
Class Name : Bluetooth
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem5.inf
Original File Name : netwsw02.inf
Inbox : No
Class Name : net
Provider Name : Intel
Date : 10/9/2016
Version : 18.33.5.1

Published Name : oem50.inf
Original File Name : ibtfltcoexhs_wsp.inf
Inbox : No
Class Name : Bluetooth
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem51.inf
Original File Name : ibtfltcoexhs_sfp.inf
Inbox : No
Class Name : Bluetooth
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem52.inf
Original File Name : ibtfltcoexhs_sp.inf
Inbox : No
Class Name : Bluetooth
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem53.inf
Original File Name : ibtfltcoexhs_wp8_rk.inf
Inbox : No
Class Name : Bluetooth
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem54.inf
Original File Name : btmlehid.inf
Inbox : No
Class Name : HIDClass
Provider Name : Intel Corporation
Date : 1/9/2019
Version : 20.90.4.1

Published Name : oem55.inf
Original File Name : netwsw02.inf
Inbox : No
Class Name : net
Provider Name : Intel
Date : 11/11/2018
Version : 18.33.15.1

Published Name : oem56.inf
Original File Name : netwsw04.inf
Inbox : No
Class Name : net
Provider Name : Intel
Date : 11/11/2018
Version : 19.10.15.1

Published Name : oem57.inf
Original File Name : usbaapl64.inf
Inbox : No
Class Name : USB
Provider Name : Apple, Inc.
Date : 5/19/2017
Version : 6.0.9999.69

Published Name : oem58.inf
Original File Name : netaapl64.inf
Inbox : No
Class Name : Net
Provider Name : Apple
Date : 7/15/2013
Version : 1.8.5.1

Published Name : oem59.inf
Original File Name : intcdaud.inf
Inbox : No
Class Name : MEDIA
Provider Name : Intel(R) Corporation
Date : 6/22/2017
Version : 6.16.0.3200

Published Name : oem6.inf
Original File Name : netwsw04.inf
Inbox : No
Class Name : net
Provider Name : Intel
Date : 10/10/2016
Version : 19.10.2.1

Published Name : oem60.inf
Original File Name : synsmbdrv.inf
Inbox : No
Class Name : System
Provider Name : Synaptics
Date : 8/16/2017
Version : 19.3.31.31

Published Name : oem7.inf
Original File Name : psm.inf
Inbox : No
Class Name : PSM
Provider Name : Intel® Corporation
Date : 8/21/2016
Version : 3.0.0.1

Published Name : oem8.inf
Original File Name : rt64win7.inf
Inbox : No
Class Name : Net
Provider Name : Realtek
Date : 10/7/2016
Version : 7.103.1007.2016

Published Name : oem9.inf
Original File Name : synpd.inf
Inbox : No
Class Name : Mouse
Provider Name : Synaptics
Date : 9/30/2011
Version : 15.3.27.1

The operation completed successfully.

F:\>
 

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HAVE you DEFINITELY got a Macrium image of the whole of the drive - made to your external drive

If you are in ANY doubt do not PROCEED


If you are sure
This is the driver that MAY be causing the problem with Windows 7 loading and the red stripe on safe mode.
Published Name : oem14.inf
Original File Name : igdlh64.inf
Inbox : No
Class Name : Display
Provider Name : Intel Corporation
Date : 12/27/2018
Version : 21.20.16.5068


DISM /Image:F:\ /Remove-Driver /Driver: oem14.inf

Note please copy and paste that cmd I do not think you did with the last one.

It should reply package was successfully removed.
Close cmd prompt
RESTART or complete shutdown as described before.
Power on and try windows 7 -
If it fails again then I regret I can only go along with thje option you mentioned of a clean install of 7
you are best installing 7 FIRST and then 10.

I cannot of course offer any definite assurance that this will work

ONCE again do NOT try unless you are completely happy you have the Macrium Image
Please see screenshot


Macrium opened and I have a number of disks but the image shows
the selected disk with the left facing arrow - yours of course will show the image as you posted from disk management
and all partitions should be checked as on my image, when you slect that disc with the check on the left of it.
The vertical arrow shows - image this disc.

IF you need further guidance on the image please post with your query


Rectangle Font Parallel Software Screenshot
 

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Discussion Starter · #136 · (Edited)
I do have an image made of the entire drive (I checked) saved to a different external drive than the one that has the clone of my laptop's contents. Should that drive be blank aside from the image, or does that not matter?

Edit: I didn't quite understand the image you posted, but I tried exploring the image I made, and it has all of the partitions listed when I open up Macrium on Windows 10 and view my disk's contents.

DISM /Image:F:\ /Remove-Driver /Driver: oem14.inf

Note please copy and paste that cmd I do not think you did with the last one.
Sorry for all the edits, but what do you mean here? Should I enter this command immediately after opening Command Prompt. or did you want me to enter some of the others you listed in your previous post first?
 

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It does not matter providing it shows the image
If you go to the image and double click you should then see a window open where the images of the partitions on the drive are shown
You select them all and click OK you should then see in File explorer
THIS computer mounted drives representing those partitions
If you open the mounted drives for 10 and 7 you should be able to see your various data

To unmount the images in file explorer right click and on Macrium Reflect entry left click unmount image
 

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Discussion Starter · #138 · (Edited)
It does not matter providing it shows the image
If you go to the image and double click you should then see a window open where the images of the partitions on the drive are shown
You select them all and click OK you should then see in File explorer
THIS computer mounted drives representing those partitions
If you open the mounted drives for 10 and 7 you should be able to see your various data

To unmount the images in file explorer right click and on Macrium Reflect entry left click unmount image
If I doubleclick on the image and select all the partitions (this is on my Windows 7 desktop computer), nothing happens (the various partitions don't appear in File Explorer). Does this mean I didn't create the image correctly?

Edit: Sorry to repeat myself (I'm just trying to get a handle on everything before I take the next step), but could you please clarify what you meant by this:
DISM /Image:F:\ /Remove-Driver /Driver: oem14.inf

Note please copy and paste that cmd I do not think you did with the last one.
Thank you.
 

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1. You go to the drive where the image is stored
2. The image has an icon like a drive to the left of it and if you hold your mouse on the name it shows Macrium Reflect image
3. You double click the image
4. A window opens see screenshot
you check the partitions shown by clicking on the box to the left of the entry
You then click OK
5. On file explorerTHIS PC you will then see the mounted drives with the listing of what it is eg. 10, 7, recovery etc.
see screenshot
6. You then double click that mounted drive and the cointents should appear

========
Re the
Edit: Sorry to repeat myself (I'm just trying to get a handle on everything before I take the next step), but could you please clarify what you meant by this:
It means please copy and paste that cmd into the cmd prompt atthe F: prompt
rather than trying to type it out.
Rectangle Font Screenshot Parallel Number
Rectangle Font Screenshot Parallel Circle
 

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Discussion Starter · #140 ·
1. You go to the drive where the image is stored
2. The image has an icon like a drive to the left of it and if you hold your mouse on the name it shows Macrium Reflect image
3. You double click the image
4. A window opens see screenshot
you check the partitions shown by clicking on the box to the left of the entry
You then click OK
5. On file explorerTHIS PC you will then see the mounted drives with the listing of what it is eg. 10, 7, recovery etc.
see screenshot
6. You then double click that mounted drive and the cointents should appear
Okay. Looks like this only works in Windows 10, not 7.

I entered the command you mentioned into Command Prompt, and this was the result:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\system32>f:

F:\>DISM /Image:F:\ /Remove-Driver /Driver: oem14.inf

Error: 87

The /Driver: option is missing a required argument.
For more information, refer to the help for the /Driver: option.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 
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