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Can't login

793 Views 2 Replies 3 Participants Last post by  CleaverX

I have a Fujitsu computer that's very old. There's never been any big problems but today I couldn't log in. When I had written my passwords n pressed to log in it said "The User Profile Service service failed the logon. User profile cannot be loaded". Does anyone know what I can do to get passed that and use my computer again?
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Hello computerswed,

Is this computer on a domain? If not I am unsure why this thread is in the Windows Server section of the site.


Can you log into Safe Mode?

Safe Mode
  • While the computer is turning on, tap F8 repeatedly until a black screen with white text appears.
  • Using your arrow keys highlight the option Safe Mode and hit Enter.
It would also help if we knew what operating system is involved in this issue.
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