Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Can't Install XP SRs

584 Views 2 Replies 3 Participants Last post by SacsTC, Apr 15, 2004

sabella5804

Discussion Starter · Apr 15, 2004

Just got a new computer with XP Pro. Tried runnning Windows Update, but it won't let me download the Service Releases and/or critial updates. They download and then I receive a message saying that the programs have not passed MS logo testing (or something like that) -- seems to be failing the security test...

Any thoughts?

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Lance1

· #2 · Apr 15, 2004

Sounds like you have a bogus Windows Key code, because thats what the Windows update will do if it is.

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