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Can't get popup to go away. Virus maybe??

759 Views 2 Replies 2 Participants Last post by  DR.M
I installed a program called Free Sound Recorder a while back. It seemed pretty sketch so I uninstalled it completely, but I've now got a notification stuck on the bottom right of my screen saying "Update is ready. Update Free Sound Recorder and benefit from enhancements and fixes." Then it has a big green update button next to it. I've done several virus scans but none of them have shown any threats. Nothing I do makes the notification go away. Can anybody help me?


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Hi, DJDipstick.

Welcome to Tech Support Guy Forums. :)

Please, download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button and wait for a while.
  • The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt. Please copy and paste the content of these two logs in your next reply.


1. Do not run any tool unless instructed to do so. Also, do not uninstall or install any software during the proceedure, unless I ask you to do so.

2. Always ask before act. Do not continue if you are not sure, or if something unexpected happens.

3. I am still in training and my fixes have to be approved by my instructor, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.
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I'm leaving this thread due to lack of feedback. If you still need assistance, please send me a PM (Personal message) with a link to your topic.
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