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Can't Download or Print When Online

753 Views 3 Replies 2 Participants Last post by  JohnC543
About three weeks ago I tried to print a page while on the internet. (Something I have been doing for years) A large window appeared with the following message.

Microsoft Internet Explorer has encountered a problem and needs to close.
We are sorry for the inconvenience.
If you were in the middle of something the information you were working
on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve
Microsoft Internet Explorer. We will treat this report as confidential and
anonymous.
To see what data this error report contains, click here.
(Two boxes at bottom read) SEND ERROR REPORT..../...... DON'T SEND

When I try to download or print a page I get this message. I have NOT clicked on "SEND ERROR REPORT". I click on DON'T SEND and my computer shuts down. Has anyone experienced this. Is it for real. Your help is appreciated.
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Have you checked for spyware?

Also, have you run Internet Explorer Repair Tool?

Start>programs>accessories>System Tools>System Informations>Tools>Internet Explorer Repair tool
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