Can't Download or Print When Online

754 Views 3 Replies 2 Participants Last post by JohnC543, Jan 23, 2005

JohnC543

Discussion Starter · Jan 20, 2005

About three weeks ago I tried to print a page while on the internet. (Something I have been doing for years) A large window appeared with the following message.

Microsoft Internet Explorer has encountered a problem and needs to close.
We are sorry for the inconvenience.
If you were in the middle of something the information you were working
on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve
Microsoft Internet Explorer. We will treat this report as confidential and
anonymous.
To see what data this error report contains, click here.
(Two boxes at bottom read) SEND ERROR REPORT..../...... DON'T SEND

When I try to download or print a page I get this message. I have NOT clicked on "SEND ERROR REPORT". I click on DON'T SEND and my computer shuts down. Has anyone experienced this. Is it for real. Your help is appreciated.

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JohnC543

Discussion Starter · #3 · Jan 20, 2005

Here is the lastest copy of HiJackThis.
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\SBC YAHOO!\CONNECTION
MANAGER\CONNECTIONMANAGER.EXE
C:\PROGRAM FILES\WASHER-IE\WASHERIE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\PLUS!\MICROSOFT INTERNET\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\tapiexe.exe
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.my.yahoo.com/
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager]
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKCU\..\Run: [Washerie] C:\Program Files\Washer-IE\washerie.exe /0

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JohnC543

Discussion Starter · #4 · Jan 23, 2005

Would someone please read my HJT

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