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Can't download from Canon A630 to PC

2656 Views 5 Replies 2 Participants Last post by  happyrck
I have a brand new Canon A630 digital camera. When I connect the usb cable to my PC it appears to find it initially but then after a couple of seconds a message pops up saying there was a problem during installation and my new hardware might not work properly.And of course it doesn't work.
In device manager there is a yellow asterisk against it in 'imaging devices' with the advice in 'properties' as follows;
"windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"
Uninstalling the device in device manager doesnt help i go through the same routine over and over.
Performing System Restore back to a time before i first connected the camera doesnt work I still get the same message
The troubleshooter in the manual offers no suggestions that work.
The camera works fine on my PC at work so its not the camera .

I'm Running windows XP SP2 on Mesh Titan PC Athlon X2 3800
Surely i shouldn't have to uninstall the Windows XP digital camera driver? Any advice gratefully received before I start doing rash/risky things to resolve this!

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try getting picasa 2 ...after installing on your camera...this a great free program...light on resources and damn fast to boot..pretty decent tuning tools too..
go to windows on ..custom.....look on the left side...get any hardware or software addition to any critical patchs...
your welcome...glad you got it working
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