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Discussion Starter · #1 ·
I have Word 2002 (OEM version), SP3. It used to be that I could highlight virtually anything on a web page, hit Ctrl+C, open a blank document in Word, hit Ctrl+V, and it would paste whatever I had highlighted and copied on the web page into the blank Word document. Very handy. Now I find that I can’t do this anymore. What happens is, after highlighting and copying an image or text from a web page, inserting my cursor in a blank Word document and hitting Ctrl+V to paste the image into the Word document, Word freezes, and I have to hit Ctrl+Alt+Del to bring up the window that says Word is not responding, and then I end the program. I think this started happening after I updated both my Desktop and my Laptop copies of Word at the Microsoft Office Update site. Both computers have the same problem, so it points to a bug in one of Microsoft’s Office Updates. Why is this happening now, and what can I do to rectify the situation?
 

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Try updating again, it may not have installed properly, or if it was a MS problem, they probably have it rectified.
 

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I'm having the exact same problem. It used to work fine, but starting tonight, it freezes up and i have to close it via task mgr. I've now lost the same document twice...nothing big but still a thorn in the rear
 

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So there isn't a solution to the inability to copy and paste Anne?

I take it that if you update the normal.dot, it should solve the problem.
Can I also assume that you telling people not to re-install until they have gone through the various steps in your link.

I am with you. What would you do if you couldn't copy and paste from the web. :) However there is the question of Plagiarism or getting permission to use other peoples photo's etc.
 

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open ie
tools
internet options
security tab
verify internet is selected
custom level
under the scripting section,
"allow programmatic clipboard access"
choose prompt

***selecting enable for this option in this zone is not recommended at all***
 

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just wondering.... for all of you who are having this problem, is it only preventing the copy/paste from the web or is it freezing when you copy from anywhere (word, excel, email... etc)
 
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