Hello Tech gurus
In my office the printer is attached to a windows 7 desktop and I am using it trough my laptop (Windows 10). It was working just fine until recently. Now my laptop is unable to connect with Windows 7 desktop. I am unable to ping Windows 7 machine, on the other hand my laptop (Win 10) can be pinged from the desktop. The Desktop (Win 7) has all the necessary settings enabled for printer/file and networking sharing. I tried the solutions suggested on different posts, but problem still persists. Please help.
My Laptop's details
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8010 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1920 Mb
Hard Drives: C: 99 GB (24 GB Free); D: 39 GB (7 GB Free); E: 127 GB (35 GB Free); F: 118 GB (23 GB Free); G: 49 GB (8 GB Free);
Motherboard: Acer, EA50_HC_CR
Antivirus: Avast Antivirus, Enabled and Updated
Desktop (Win 7) with HP Laser Jet Printer
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3033 Mb
Graphics Card: Intel(R) G41 Express Chipset, 1292 Mb
Hard Drives: C: 48 GB (4 GB Free); D: 48 GB (10 GB Free); E: 51 GB (47 GB Free);
Motherboard: Intel Corporation, DG41RQ
Antivirus: 360 Total Security, Enabled and Updated
