I have a fairly new e-machine with XP. XP is supposed to have built in CD burning software. I use new disks, have tried CD-R and CD-RW and after the CD Writing Wizard tries to burn the files it says: Cannot complete the CD writing wizard. There was an error in the writing process. The disc you have attempted to write may no longer be useable. I read somewhere that the service pack 2 may disable the IMAPI CD-Burning service. When I run services.msc and find IMAPI it is not running. I click start and it says it's running and then the next time I open it, it is stopped again. I have tried it on the manual and automatic setting, with same results. Do I just need to get Roxio's Easy Media Creator?