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Discussion Starter · #1 ·
My Son was trying to correct a problem on our internet home page, with the help of our internet server. The last thing they told him to do was to try to run the computer from a previous date. When he restarted the computer it has two selections to start from Windows XP and C\:from a previous date. From there asks how you want to start and it go's to blue screen saying to reboot, check for viruses ,ect. At the bottom it says Stop: 0x0000007b(0x9f89640,0xc0000034,0x00000000,0x00000000). I tryed to start in safe mode to normal mode and it keeps going back to the blue screen. I have since renstalled Windows Xp. Could you please help.
 

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Hiya

After the reinstalling of Windows XP, are you still getting this problem?

Also, what is the full error? Is INACCESSIBLE_BOOT_DEVICE part of the message?

If so, this points to a hardware fault. Can you get into Windows at all?

Regards

eddie
 

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Discussion Starter · #3 ·
After reinstalling, Windows is working. The other part of error message asks if I installed any hard drives or any drive controllers, which I didn't and to check if the hard drive is properly configured and terminated.
 

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So I assume you're still getting the error.

Okay, go to Control Panel | System. Device manager.

Are there any yellow !'s in there? And if so, on what?

Also, when the PC is turned off, take off the case, and make sure that all the cabling for the drives are fully seated. One may have worked itself a little loose.

eddie
 

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Discussion Starter · #7 ·
The full message reads:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this error screen, restart your computer. If this screen appears again follow these steps.

check for viruses
check your hard drive to make sure it is properly configured and terminated.
remove any newly installed hard drives or hard drive controllers.
run chkdsk/f to check hard drive corruption and restart your computer.
technical information:
***stop:0x0000007b (0xf9f89640,0x0c0000034,0x00000000,0x00000000)

When chkdsk/f is run it says "can't lock current drive. chkdsk cannot run because the volume is in use by another process."

The virus [email protected] was found and deleted.
No new hard drives or controllers were installed.
 

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Hello,

What Anti-Virus software found this virus? I can't find a definition of it.

Sounds to me like your hard drive is on its way out or this virus has done something REALLY nasty to your computer.

However I cant say for sure because I've never had that problem, if you tell me what Virus software found it I'll look up the virus and see what can be found
 

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Discussion Starter · #11 ·
Tried the removal tool but did not pickup any viruses. When I reinstalled windows I now have windows and windows.0. I believe the computer is using windows.0. Is it possible to startup in windows from windows.0. Would reformating the hard drive and reinstalling windows solve the problem.
 

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When you're booting up, do you have any options on which version of Windows to boot load, or does it go straight to the Windows desktop?

Have you tried running Chkdsk without the /f switch?

Fixing disk errors
Chkdsk corrects disk errors only if you specify the /f command-line option. Chkdsk must be able to lock the drive to correct errors. Because repairs usually change a disk's file allocation table and sometimes cause a loss of data, chkdsk sends a confirmation message similar to the following:

10 lost allocation units found in 3 chains.

Convert lost chains to files?

If you press Y, Windows saves each lost chain in the root directory as a file with a name in the format Filennnn.chk. When chkdsk finishes, you can check these files to see if they contain any data you need. If you press N, Windows fixes the disk, but it does not save the contents of the lost allocation units.

If you do not use the /f command-line option, chkdsk sends a message if a file needs to be fixed, but it does not fix any errors.

If you use chkdsk /f on a very large disk (for example, 70 gigabytes) or a disk with a very large number of files (for example, millions of files), chkdsk might take a long time (for example, over several days) to complete. The computer is not available during this time because chkdsk does not relinquish control until it is finished.
http://www.microsoft.com/technet/tr...hnet/prodtechnol/winxppro/proddocs/chkdsk.asp

Also, does it come up with the option to run at startup?

eddie
 

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Discussion Starter · #13 ·
There is three options to choose from, two windows xps and c:\"Previous Operating Systemon C:". When I enter on the first xp choice it goes to the desktop. The other two go to the blue error screen. I used the F8 key and tryed the options for the last two choices and ended back at the blue error screen. When I ran CHKDSK it said there were no problems but also said 32KB in bad sectors.
 

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Discussion Starter · #15 ·
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0="Microsoft Windows XP Home Edition" /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect
C:\="Previous Operating System on C:"
 

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Okay, try this:

Go to Run and type MSCONFIG, Boot. ini tab

Click the "Check All Boot Paths" button.

It will let you know that the entry is invalid and allow you to remove it.

eddie
 

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You mentioned this a bit back:

Originally posted by mad1:
Tried the removal tool but did not pickup any viruses. When I reinstalled windows I now have windows and windows.0. I believe the computer is using windows.0. Is it possible to startup in windows from windows.0. Would reformating the hard drive and reinstalling windows solve the problem.
Could you confirm that it is Windows.0 that is working?

eddie
 
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