[dcredell]

I have a home home network set up with 3 pc 3 os's: xp,2kpro,2kserver. My w2kpro computer cannot access the internet. It can share resources internally but ports 80,443 are a no go. I tried swithching nic cards but that didn't work. I belive I might have a trojan or a virus on my machine; here is my log.
Any suggestions would be appreciated.

D

 

[n2gun]

Go to the link below and run the free scan.

http://housecall.trendmicro.com/

If you find a worm that it will not remove go to the link below this and get the removal tool there.

http://securityresponse.symantec.com/avcenter/tools.list.html

 

[Bob Cerelli]

While it is always good to scan for viruses and spyware (typically you need to use different programs for each), there is some basic troubleshooting you can do as well.

1. How are you getting to the Internet
2. How are you sharing that Internet connection.
3. Can you ping the IP address of whatever is sharing the connection.
4. Can you ping an external IP address
5. Can you ping an external name.

 

[dcredell]

Bob,
Thanks for the quick reply.
1) I get to the internet via a cable connection
2) My address is shared via a linksys cable/dsl router using nat.
3) I can ping all internal address and even open up shared folders on other computers.
4) I can't ping any external ip's
5) I can't ping any external names

n2gun,
Thanks for the reply, but I can't attempt your fix because I can't get to the internet.

 

[Bob Cerelli]

On the problem computer, double check that the IP addresses for the Gateway and DNS server match those on the other computers.

Usually this is just the internal IP address of the router.

Also, if you can't get to the Internet, and since most viruses are spread through e-mail, the chances of a getting a virus are greatly reduced anyway.

 

[dcredell]

Bob ,
Everything was set up properly, thanks for the info though. I discovered an additional problem with this computer, somehow there was a profile listed under documents & setting; which contained chinese writting. I was unable to to delete this profile and recieved the following message: "this file contains the master boot record".

I decided to do a win2k repair install, after which I was able to delete the profile. I then repatched the machine. Everything is no back to normal.

Thanks for your help

dcredell