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Discussion Starter · #1 ·
Hi, Since my in-laws have gotten this computer on line they have had nothing but trouble. It seems that every time they are on the net they end up with viruses and spyware. I have tried everything I can do and dont know what I am missing, however their computer wont defrag at all anymore, nor will it do a disk clean. I have noticed that when we try to download anything even a flash player so they can see different movies on line it crashes the whole IE. I have run AVG and it found a lot of things but did not solve anything. If anyone has any other ideas. I sure could use the help.

I have another thread on web and it was never answered. I hope that someone out there can help. I would like to get their computer working properly.
 

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Hi, Welcome to TSG!!

Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
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