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Cannot connect to hotmail account

12487 Views 7 Replies 6 Participants Last post by  thomas walters
My daughter has windows 98 SE. She cannot connect to her hotmail account but she can on my computer no problem. All other sights work fine. I have made sure cookies are enabled, checked that ssi are ticked. On internet options I have clicked on content tab then auto complete and clicked on clear forms and clear passwords. The forms box I have left unchecked (same problem if I tick it). Any help please I am really puzzled.
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Are you both using the same ISP?

I have had similar problems while using different ISPs.
No, My daughter uses Freeserve standard connection. I use BT Broadband

You may want to talk to Freeserve and see if they can run a trace on their server for a problem. It was the case in my issue.

If that does not work, then also check the posts under a thread called hotmail... started by isishalo. She has similar issues.
Hey JJohn,
what version of Internet Explorer is your daughter running? I would recommend to download and install IE 5.5 from microsoft, if you already havent. It has the security rating that Hotmail needs to run. I had the same problem. BTW-Dont install IE6, it has a hard time running on any Operating System other than Win XP.

Hope it helps
I/E 6 SP 1 Should work fine now compared to earlier version. ;)
to access hotmail with IE6, privacy must be set to medium or lower, regardless of what cookies you let through if you have privacy set on medium-high or high.

but the cookies that will be stored are from and

you can always try using outlook express to access hotmail.

you can setup a new account in OE and it gives you an option to use hotmail.

Just disable syncronization because it cause problems.

(some things to try)
why am i not able to get to hotmail ?using internet
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