Tech Support Guy banner
Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
Hope somebody can help me as I have spent about 6 hours on the phone with my ISP without any success and I'm ready to scream.

I am using Windows Vista ADSL connection

my email works fine
some websites like google and this one also work, however I cannot access the following:
www.ebay.com
www.hotmail.com
www.facebook.com
some such as
www.yahoo.com
take approx 3 minutes to load and are only in text form.

I have tried disabling my Norton 360 and resetting the browsers cookies etc etc without any success. I have tried doing a trace route as suggested by my ISP but that didn't seem to reveal anything.

The system worked fine 48 hours ago, I have tried an iphone and an ipad via the same connection and they have the same issues yet work fine on an alternative connection.

the trace result showed the following:

Tracing route to hotmail.com [64.4.20.174]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home [10.0.0.138]
2 26 ms 27 ms 27 ms 172.18.208.9
3 28 ms 25 ms 27 ms 172.18.66.194
4 27 ms 27 ms 29 ms 172.18.239.137
5 28 ms 26 ms 28 ms Bundle-Ether10.chw48.Sydney.telstra.net [203.45.17.13]
6 26 ms 27 ms 27 ms Bundle-Ether6.chw-core2.Sydney.telstra.net [203.50.6.153]
7 27 ms 27 ms 27 ms Bundle-Ether1.oxf-gw2.Sydney.telstra.net [203.50.6.90]
8 27 ms 27 ms 27 ms TenGigabitEthernet14-0.sydo-core01.Sydney.reach.com [203.50.13.42]
9 257 ms 256 ms 259 ms i-0-1-2-0.tlot-core01.bx.reach.com [202.84.140.6]
10 216 ms 216 ms 216 ms i-1-1.tlot03.bi.reach.com [202.84.251.234]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelp!!!!!!!!!!!!

Cheers
GH
 

·
Retired Trusted Advisor
Joined
·
34,806 Posts
Let's see if your HOSTS file is responsible:

Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything
 

·
Registered
Joined
·
2 Posts
Discussion Starter · #3 ·
Problem errr fixed, as luck would have it we had a power cut and when I turned the modem back on all was fine.......The old trick of turning it off and then back on again, why did I not think of that before?
Thanks for the reply.
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top