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Retired Moderator
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106,726 Posts
With absolutely no useful information about the environment or the exact patch in question, I doubt we can be of much help.
 

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Retired Trusted Advisor
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34,806 Posts
Read this first.

Then,

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything
 
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