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Can anyone help my with my CD burner... it does not work anymore

2222 Views 28 Replies 6 Participants Last post by  JohnWill, 
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I dont know what is up with my CD burner but it stopped working awhile ago. It seems like it is unable to recognize CD's. I am not sure if a setting got changed or if it just broke somehow. Does anyone have any suggestions? Thanks so much!
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I have windows XP. I am not that great w/ computers but when I open up "my computer" it shows drives C, A, E, and D. I have Itunes, and when I try to burn a CD it does not acknowledge that there is a blank cd in the computer.
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I have had this problem for about a year now, if I system restore all the way back t o then I will probably be changing alot right?
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It can read a CD just fine.... it cannot recognize a blank CD for writing.
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I hate to be a pain, but how do I uninstall and reboot? It woould be drive E right?
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did I do this right??

Nero InfoTool 4.03

Drive Information
------------------
Drive : LITEON DVD-ROM LTD163
Type : DVD-ROM Drive
Firmware Version : GDHF
Buffer Size : 512 KB
Date : ?
Serial Number
Vendor Specific : +¨@
Drive Letter : D:\
Location : 1:0
Mechanism : Tray
Read Speed : n/a
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : No
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : n/a

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

Disc Information (D:\)
-------------------
Type : no disc inserted


Drive Information
------------------
Drive : _NEC CD-RW NR-9100A
Type : CD-RW Recorder
Firmware Version : 108A
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : 02040500
Drive Letter : E:\
Location : 1:1
Mechanism : Tray
Read Speed : n/a
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD-R DL : No
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 96


Disc Information (E:\)
-------------------
Type : no disc inserted


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.28 (xpclnt_qfe.010827-1803)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: MAXTOR 6L040J2
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.28 (xpclnt_qfe.010827-1803)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: LITEON DVD-ROM LTD163
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: _NEC CD-RW NR-9100A
Type : CD-Rom Drive
DMA : On
Autorun : On


Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 )
Country : United States
Language : English
ANSI Code Page : 1252
OEM Code Page : 437
DirectX : DirectX 9.0b

Description : PowerDVD
Version : 3.00.1426
Company : CyberLink Corp.


Hardware Information
--------------------
CPU : Intel Pentium 4 processor 2266 MHz
Bus Speed : 133 MHz
Motherboard : Intel D845EPT2
System : Dell DIM4500
BIOS : Intel A02
Memory : 512 MB (2ns)
Sound : Santa Cruz(tm)
Video : NVIDIA GeForce4 MX 420

Driver Information
------------------
Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a

Driver : abp480n5
Description : AdvanSys SCSI Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ac97intc
Description : Intel(r) Integrated Controller Hub Audio Driver
Version : 5.10.3523 built by: WinDDK
Company : Intel Corporation

Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : adpu160m
Description : Adaptec Ultra160 SCSI miniport
Version : v3.60a (Lab01_N(johnstra).010529-2218)
Company : Microsoft Corporation

Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2520.0 (WindowsXP.000424-1359)
Company : Microsoft Corporation

Driver : agpCPQ
Description : CompatNT AGP Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Aha154x
Description : Adaptec AHA-154x series SCSI miniport
Version : v1.13b (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : aic78u2
Description : Adaptec Ultra2 SCSI miniport
Version : v3.60a (Lab01_N.010510-0033)
Company : Microsoft Corporation

Driver : aic78xx
Description : Adaptec Ultra SCSI miniport
Version : v3.60a (Lab01_N.010510-0033)
Company : Microsoft Corporation

Driver : AliIde
Description : ALi mini IDE Driver
Version : 1.20
Company : Acer Laboratories Inc.

Driver : alim1541
Description : ALi M1541 NT AGP Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : amdagp
Description : AMD Win2000 AGP Filter
Version : 5.00 (xpclient.010817-1148)
Company : Advanced Micro Devices, Inc.

Driver : amsint
Description : AMD SCSI/NET Controller
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : asc
Description : AdvanSys SCSI Controller Driver
Version : 2.9I-MS (XPClient.010817-1148)
Company : Advanced System Products, Inc.

Driver : asc3350p
Description : AdvanSys SCSI Card Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : asc3550
Description : AdvanSys Ultra-Wide PCI SCSI Driver
Version : 3.1E-MS (XPClient.010817-1148)
Company : Advanced System Products, Inc.

Driver : ASCTRM
Description : TR Manager
Version : 5.00.2195.1
Company : Windows (R) 2000 DDK provider

Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.28 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a

Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : basic2
Description : NTRksample driver
Version : 3.05.18.07
Company : Conexant Systems

Driver : bvrp_pci
Description : n/a
Version : n/a
Company : n/a

Driver : cbidf
Description : n/a
Version : n/a
Company : n/a

Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : cd20xrnt
Description : IBM Portable CD-ROM Drive Miniport
Version : v3.01 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : CdaD10BA
Description : Macrovision SECURITY Driver
Version : 3.17.000
Company : Macrovision Europe Ltd

Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Changer
Description : n/a
Version : n/a
Company : n/a

Driver : CmdIde
Description : CMD PCI IDE Bus Driver
Version : 2.0.7 (XPClient.010817-1148)
Company : CMD Technology, Inc.

Driver : Cpqarray
Description : Compaq Drive Array Controllers SCSI Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : dac2w2k
Description : Mylex Disk Array Controller Driver
Version : 6.00-21 (XPClient.010817-1148)
Company : Mylex Corporation

Driver : dac960nt
Description : Mylex Disk Array Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : DM9102
Description : n/a
Version : n/a
Company : n/a

Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software

Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.

Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : dpti2o
Description : DPT SmartRAID miniport
Version : 2.09 (Lab01_N.010309-0027)
Company : Microsoft Corporation

Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : EL90XBC
Description : n/a
Version : n/a
Company : n/a

Driver : Fallback
Description : Fallback driver
Version : 3.05.18.07
Company : Conexant Systems

Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Fsks
Description : n/a
Version : n/a
Company : n/a

Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : gameenum
Description : Game Port Enumerator
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : GEARAspiWDM
Description : CD/DVD Class Filter Driver
Version : 2.0.6.1
Company : GEAR Software Inc.

Driver : Gpc
Description : n/a
Version : n/a
Company : n/a

Driver : HidUsb
Description : USB Miniport Driver for Input Devices
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : hpn
Description : NetRAID-4M Miniport Driver
Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023)
Company : Microsoft Corporation

Driver : hpt3xx
Description : HPT3xx Miniport Driver
Version : Revision v1.0.5 (XPClient.010817-1148)
Company : HighPoint Technologies, Inc.

Driver : hsf_msft
Description : WinACHSF driver
Version : 3.05.12.06
Company : Conexant

Driver : i2omgmt
Description : I2O Utility Filter
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : i2omp
Description : I2O Miniport Driver
Version : 1.0.0.6 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ini910u
Description : INITIO ini910u SCSI miniport
Version : 2.17 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : IntelIde
Description : Intel PCI IDE Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a

Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : K56
Description : n/a
Version : n/a
Company : n/a

Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a

Driver : LXARScan
Description : USB Scanner Driver
Version : 2.40
Company :

Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : MODEMCSA
Description : Unimodem CSA Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : mraid35x
Description : MegaRAID RAID Controller Driver for Windows Whistler 32
Version : 6.19 (XPClient.010817-1148)
Company : American Megatrends Inc.

Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : MxlW2k
Description : MusicMatch Access Layer KMD
Version : 1.0.1.101
Company : MusicMatch, Inc.
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Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.28 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : nv
Description : n/a
Version : n/a
Company : n/a

Driver : nv4
Description : NVIDIA Compatible Windows XP Miniport Driver, Version 12.40.20
Version : 5.01.2001.1240 (ReleasedBinaries.010717-0141)
Company : NVIDIA Corporation

Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.21 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a

Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a

Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a

Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a

Driver : perc2
Description : PERC 2 Miniport Driver
Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023)
Company : Microsoft Corporation

Driver : perc2hib
Description : PERC 2 Hibernate Driver
Version : 5.1.2467.0 (Lab01_N(johnstra).010423-0023)
Company : Microsoft Corporation

Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a

Driver : Processor
Description : n/a
Version : n/a
Company : n/a

Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.

Driver : ql1080
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 3.04
Company : QLogic Corporation

Driver : Ql10wnt
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ql12160
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 7.13.02 (W64)
Company : QLogic Corporation

Driver : ql1240
Description : QLogic ISP PCI Adapters
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : ql1280
Description : Miniport Driver for QLogic ISP PCI Adapters
Version : 7.13.01 (W2K)
Company : QLogic Corporation

Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Raspti
Description : PTI DirectParallel(R) mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.14 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : Rksample
Description : Rksample WDM driver
Version : 3.05.18.07
Company : Conexant Systems

Driver : Secdrv
Description : n/a
Version : n/a
Company : n/a

Driver : serenum
Description : Serial Port Enumerator
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Simbad
Description : n/a
Version : n/a
Company : n/a

Driver : sisagp
Description : SiS NT AGP Filter
Version : 5.12.01.2010 (xpclient.010817-1148)
Company : Silicon Integrated Systems Corporation

Driver : SoftFax
Description : n/a
Version : n/a
Company : n/a

Driver : Sparrow
Description : Adaptec AIC-6x60 series SCSI miniport
Version : v2.0a (ReleaseBinaries.001205-1804)
Company : Adaptec, Inc.

Driver : SpeakerPhone
Description : n/a
Version : n/a
Company : n/a

Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Srv
Description : Server driver
Version : 5.1.2600.112 (xpclnt_qfe.021108-2107)
Company : Microsoft Corporation

Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.0000000.900 built by: DIRECTX
Company : Microsoft Corporation

Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : symc810
Description : Symbios Logic Inc. SCSI Miniport Driver
Version : 5.1.2409.1 (ReleaseBinaries.001205-1804)
Company : Symbios Logic Inc.

Driver : symc8xx
Description : Symbios 8XX SCSI Miniport Driver
Version : 5.1.2409.1 (ReleaseBinaries.001205-1804)
Company : LSI Logic

Driver : sym_hi
Description : Symbios Hi-Perf SCSI Miniport Driver
Version : 5.1.2462.0 (Lab01_N.010309-0027)
Company : LSI Logic

Driver : sym_u3
Description : Symbios Ultra3 SCSI Miniport Driver
Version : 5.1.2462.0 (Lab01_N.010309-0027)
Company : LSI Logic

Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : tbcspud
Description : Turtle Beach PCI WDM Audio Driver
Version : 5.12.01.4161-3236
Company : Voyetra Turtle Beach

Driver : tbcwdm
Description : Turtle Beach PCI WDM Audio Driver
Version : 5.12.01.4161-3236
Company : Voyetra Turtle Beach

Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : Tones
Description : n/a
Version : n/a
Company : n/a

Driver : TosIde
Description : Toshiba PCI IDE Controller
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : ultra
Description : Promise Ultra66 Miniport Driver
Version : 1.43 (Build 0603)
Company : Promise Technology, Inc.

Driver : Update
Description : Update Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.41 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.41 (xpclnt_qfe.010827-1803)
Company : Microsoft Corporation

Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : usbscan
Description : USB Scanner Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : USBSTOR
Description : USB Mass Storage Class Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : usbuhci
Description : UHCI USB Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : V124
Description : n/a
Version : n/a
Company : n/a

Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a

Driver : viaagp
Description : VIA NT AGP Filter
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : ViaIde
Description : Generic PCI IDE Bus Driver
Version : 1.00.01.00
Company : Microsoft Corporation

Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation

Driver : wanatw
Description : n/a
Version : n/a
Company : n/a

Driver : WDICA
Description : n/a
Version : n/a
Company : n/a

Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation

Driver : winachsf
Description : n/a
Version : n/a
Company : n/a

Driver : MSVCRT.DLL
Version : 7.0.2600.0 (xpclient.010817-1148)

Driver : MSVCIRT.DLL
Version : 7.0.2600.0 (xpclient.010817-1148)

Driver : MFC42.DLL
Version : 6.00.8665.0

Driver : MSVCP60.DLL
Version : 6.00.8972.0

Driver : msvcp70.dll
Version : 7.00.9466.0

Driver : msvcr70.dll
Version : 7.00.9466.0

Driver : ole32.dll
Version : 5.1.2600.136 (xpclnt_qfe.021108-2107)

Driver : OLEPRO32.DLL
Version : 5.0.5014

Driver : OLEDLG.DLL
Version : 1.0 (XPClient.010817-1148)

Driver : ADVAPI32.DLL
Version : 5.1.2600.0 (XPClient.010817-1148)

Driver : COMCTL32.DLL
Version : 5.82 (xpclient.010817-1148)

Driver : SETUPAPI.DLL
Version : 5.1.2600.0 (xpclient.010817-1148)

Lower Filters
-------------
Driver : MxlW2k
Description : MusicMatch Access Layer KMD
Version : 1.0.1.101
Company : MusicMatch, Inc.

Upper Filters
-------------
Driver : GEARAspiWDM
Description : CD/DVD Class Filter Driver
Version : 2.0.6.1
Company : GEAR Software Inc.

Video Codecs
------------
Cinepak Codec by Radius : 1.10.0.6
Intel 4|2|0 Video V2.50 : 4.4.3400
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft RLE : 5.1.2600.0 (xpclient.010817-1148)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
Microsoft H.263 Video Codec : 4.4.3400
Microsoft H.261 Video Codec : 4.4.3400
Indeo® video 5.10 : R.5.10.15.2.55

Audio Codecs
------------
Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (decode only) : 1.09.1.145
Microsoft PCM Converter : 5.00.0.0


ASPI Information
----------------
System ASPI : ASPI is not installed

Nero ASPI : ASPI is not installed

Installed OS Patches
--------------------
(Q810090) USB Update : No
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : No
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : No
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : No
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
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I wasnt sure what to uninstall, so I did what JohnWill told me to do.
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remove WHAT?
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I think I have two. When I go to my computer and click on CD-RW and click properties, two show up.

Liteon and NEC both are DVD/CD-ROM drives
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Please tell me where Device Mangaer is... I have tried to find it, but I have a screaming baby that I can NEVER put down!!!, which makes everything I do really complicated.
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THANKS!!! Which one should I uninstall? BUT I dont ever remember installing either of those which makes me think that they came with the computer... so there would be no way for me to install them again, right?
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okay let me try... Thanks so much for your help!
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I found the info on the other program... here it is. Also I have uninstalled the device and rebooted it after I restarted my computer... it still doesnt seem to be working. From the info below, doesnt it seem like I should be able to burn?

Drive Information
------------------
Drive : _NEC CD-RW NR-9100A
Type : CD-RW Recorder
Firmware Version : 108A
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : 02040500
Drive Letter : E:\
Location : 1:1
Mechanism : Tray
Read Speed : n/a
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD-R DL : No
Read DVD+R : No
Read DVD+RW : No
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 96, RAW DAO 96


Disc Information (E:\)
-------------------
Type : no disc inserted
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