Hello, When I join a Zoom meeting, my camera/video view looks very close-up, like the camera has been zoomed-in. But the camera/video view is normal/correct when I run the Camera app on my laptop. I reinstalled the camera driver and the Zoom client and tried with web-based Zoom, and no better. I want the view to be normal during Zoom meetings.
This has been happening for the past month. I did not use Zoom for several months prior, but before that stretch, the view with Zoom was normal. The computer received regular Windows Updates.
Thank you!
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Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20210318104819.000000-240
Processor: Intel(R) Pentium(R) CPU N3700 @ 1.60GHz, Intel64 Family 6 Model 76 Stepping 3, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1024 MB
Hard Drives: C: 464 GB (402 GB Free);
Motherboard: ASUSTeK COMPUTER INC. X540SA, ver 1.0, s/n BSN12345678901234567
System: American Megatrends Inc., ver _ASUS_ - 1072009, s/n G4N0CX00V867136
Antivirus: Windows Defender, Disabled
This has been happening for the past month. I did not use Zoom for several months prior, but before that stretch, the view with Zoom was normal. The computer received regular Windows Updates.
Thank you!
--
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20210318104819.000000-240
Processor: Intel(R) Pentium(R) CPU N3700 @ 1.60GHz, Intel64 Family 6 Model 76 Stepping 3, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1024 MB
Hard Drives: C: 464 GB (402 GB Free);
Motherboard: ASUSTeK COMPUTER INC. X540SA, ver 1.0, s/n BSN12345678901234567
System: American Megatrends Inc., ver _ASUS_ - 1072009, s/n G4N0CX00V867136
Antivirus: Windows Defender, Disabled
