What version of Norton are you using? Current virus patterns?
Older versions of Norton (2002 specifically) seem to have a number of issues when running on XP.
It does sound like your virus(?); worm(?) damages some areas of your registry.
Have you attempted to sign on with Administrator user id and password?
For example, user ids without Admin or Power User authority usually can't get to the "My Computer" properties - specifically "Hardware". The same issues arise for "missing files"; and denial of access.
It almost sounds like it scrambled your profile, and the links it maintains between "you" and your files.
Older versions of Norton (2002 specifically) seem to have a number of issues when running on XP.
It does sound like your virus(?); worm(?) damages some areas of your registry.
Have you attempted to sign on with Administrator user id and password?
For example, user ids without Admin or Power User authority usually can't get to the "My Computer" properties - specifically "Hardware". The same issues arise for "missing files"; and denial of access.
It almost sounds like it scrambled your profile, and the links it maintains between "you" and your files.