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Bluescreen (BAD POOL HEADER) only working in safe mode

1403 Views 4 Replies 3 Participants Last post by  blues_harp28
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 4077 Mb
Graphics Card: NVIDIA GeForce GT 525M, 1024 Mb
Hard Drives: C: 921 GB (785 GB Free);
Motherboard: Intel Corp., Base Board Product Name
Antivirus: Trend Micro Internet Security, Updated: Yes, On-Demand Scanner: Enabled

Hi, toshiba satellite L750 will not work only in safe mode, i have tried many methods but so far none have worked. BAD POOL HEADER keeps coming up.

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Hi, minidump files check - in part.
PHP:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.

BugCheck FE, {8, 6, 5, fffffa8006065c80}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
Arg4: fffffa8006065c80, TimeoutContext - PortData

Debugging Details:
------------------
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xFE

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880044c1b14 to fffff80002c7b400

STACK_TEXT: 
fffff880`03377ad8 fffff880`044c1b14 : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
fffff880`03377ae0 fffff800`02f77413 : fffffa80`05b7b050 00000000`00000001 ffffffff`dc3a58a0 fffff800`02e242d8 : usbhub!UsbhHubProcessChangeWorker+0xec
fffff880`03377b40 fffff800`02c84355 : fffff800`02e24200 fffff800`02f77301 fffffa80`03fec000 fffffa80`03fec040 : nt!IopProcessWorkItem+0x23
fffff880`03377b70 fffff800`02f16236 : 214f10ea`62549b8b fffffa80`03fec040 00000000`00000080 fffffa80`03fd7720 : nt!ExpWorkerThread+0x111
fffff880`03377c00 fffff800`02c6c706 : fffff880`0316a180 fffffa80`03fec040 fffff880`031750c0 f14cca03`f8f7f489 : nt!PspSystemThreadStartup+0x5a
fffff880`03377c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16

STACK_COMMAND:  kb

FOLLOWUP_IP:
usbhub!UsbhHubProcessChangeWorker+ec
fffff880`044c1b14 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  57b37a39

FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec

Followup: MachineOwner
---------
Remove all unnecessary USB devices attached to your pc.
If that does not help - try letting Windows re-configure the USB drivers using Device Manager
Click Start button > using Search or Run > Type
devmgmt.msc
Expand - USB Serial Bus Controllers by clicking on the triangle.
Uninstall all USB drivers listed - one at a time
Restart the computer.
On restart Windows will automatically configure the USB drivers.
======
BAD POOL HEADER - can also relate to a Ram [memory] fault.
Run a Mem Test.
http://www.memtest.org/
Scroll down to 'Download (Pre-built & ISOs)'
'Download - Pre-Compiled Bootable ISO (.zip)'

Download the ISO file then burn to a Cd.
Start the Pc using the Cd and run the memory test overnight or for at least 8 passes.

It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram - test each Ram stick one at a time and test them in different slots.

Guide to using Memtest86+
http://www.wikihow.com/Test-PC-Ram-with-MemTest86
See less See more
Hi we're is the USB drivers?
At the bottom of the list.
Universal Serial Bus Controllers
Click the + to expand all entries.
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