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Computer is an HP Pavilion XT963

Attempted to install an HP Photosmart C4140 All-in-one Printer.
System failed with the following Blue screen when installation window prompted to plug the printer into the computer’s USB port.

Blue screen message:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

KERNEL_DATA_INPAGE_ERROR

If this is the first time you’ve seen this stop error screen,
Restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you may need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000007A (0xE11CF3E0, 0xC0000098, 0xBF8E8B73, 0x0468B860)

*** win32k.sys – Address BF8E8B73 base at BF800000, DateStamp 3b5ee2e6


Initial boot screen when trying to access Advanced Startup Options

PhoenixBIOS 4.0 Release 6.0
Copyright 1985-2001 Phoenix Technologies Ltd.
All Rights Reserved
Copyright 2001 by Hewlett Packard, Inc.
Version 3.07

CPU = Intel ® Celeron ™ processor 1.2 GHz

383M System RAM Passed
256K Cache SRAM Passed
System BIOS shadowed
Video BIOS shadowed
UMB upper limit segment address: E6DD
Mouse initialized



Booting into Safe Mode, Safe Mode with Command Prompt, and Last Known Good Configuration all fail with the same blue screen above.

In BIOS setup, cannot find any reference to “memory options”.

Upon exiting BIOS setup, get “No Operating System Found” error.


Accessing HP System Restore partition begins but eventually fails with same blue screen noted above.


Was able to back up Documents and Settings from C:\ drive using Linspire Live CD to boot and copying files to an external USB hard drive.

Was able to boot with Windows XP CD and enter the Recovery Console. Tried running CHKDSK /R and it failed with same blue screen error during Step 3.

Tried a repair install from the XP CD and after loading the drivers, etc. got No Operating System Found error message.

Also copied all files from recovery partition and burned them to DVD disk (approx 3.5 GB).
Computer does not have DVD drive.
Tried to connect DVD drive to computer and boot from the DVD but would not access the DVD.
(BIOS setup recognized the presence of the DVD drive, but did not list it in the Boot Sequence options.)


Any help on how to proceed would be greatly appreciated.
 

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my brother installed a mouse for my mother that only wants her computer to play cards games on and he did not remove the old mouse program before installing the new mouse and now she has an blue screen what do i do to help her with this problem
 

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The "7A" error is likely caused by a failed or corrupt hard drive and would require getting some diagnostic software either from the drive vendor or the system vendor or just replace the drive and clean install your system.

Other blue screen errors have different causes and anyone experiencing them should post the information in a SEPARATE thread, not here.
 
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