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Blue Screen of Death

695 Views 12 Replies 4 Participants Last post by  PeterOz, 
H
6
Hello and well met.

Prefacing this by saying that I am not terribly tech savvy software either software or hardware, though I have been getting by on my own since Windows 95.

Yesterday I encountered a BSOD while playing music on youtube in Chrome browser on my stationary PC - Windows 7 64 - 4core intel 920 from 2010.

It was a hardware error BSOD of this type: https://www.google.com/imgres?imgur...hUKEwilyJaQjIn3AhVZg_0HHW50C1wQMygTegUIARDiAQ

Automatic Windows repair on boot did not change anything. Every time I tried logging into my account, I would get the same BSOD.
Afterwards it was difficult to enter safe mode, as the pc kept force-restarting during boot, often with intervals of 0,5-3 seconds many times in a row, and often ending up with the same BSOD, but I managed it twice and in the control center there were no red flags, though in safe mode there is no status for graphics card or processor.
I ran a disk cleanup, but could not run defragmentation - not sure that would help in any case. Did not have access to the Internet in safe mode.

After that I tried removing all my 4 ram blocks 1 after another, though that changed nothing.

After that I tried to replace my old GTX 275 with my old HDMI monitor that I kept. Though I got no visuals, it force-restarted a couple of times again after each other - so I don´t think it is a faulty graphics card either - there were also no graphical bugs prior to the initial BSOD. I changed to my current GTX 1060 6 GB about 1,5 years ago (I was unhappy to learn that it had a slight constant highly pitched noise, but it seems there were no performance issues) and changed to a 4k monitor in December 2021.

I backed up all my files the last time about 2-3 months ago and have no restore points to try reloading and no windows CD/boot flash drive/CD and it seems no way to get Internet access on my pc.

Suspects:
I have been having trouble with the stereo speakers losing sound in one speaker and once or twice "blurring" the sound resently - I pinned it on a faulty cable that is built into the speakers.

After some research some people mentioned setup files, drivers and motherboard, but I am completely stumped, thus this post.

I attached 6 pictures showing an error message/temp WER file that Windows managed to generated based on one of the crashes/BSOD´s - not the initial one, but they seem similar.

I am in desperate straights here, please help.

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H
I forgot to mention that about 2 months ago suddently 80% of login attempts to my Windows profile I was getting a black screen for minutes at a time, trying to force reboot and then more same.
Eventually after some weeks this got better and as long as I gave it time, the login attempts eventually succeeded.
I thought this could potentially be related to the BSOD issue in the case of software or hardware malfunction.
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PeterOz
Did you install any hardware or software before this started to happen.
unplug all extra hardware E.g Speakers external HDD etc
Only connect keyboard and mouse
When you press F8 on boot it shold give the option
Safe Mode with Network
Fejlsikret tilstand med netværk
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Gr3iz
Gut reaction, it could be the hard drive starting to go south. Try to run HDD diagnostics.

Is this a homemade system? Or a brand name? If the latter, there may be diags in the BIOS. Otherwise, you can download Seagate's SeaTools to test the drive. (If you have a Western Digital drive, they've got their own diags.)
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H
The system is rather old but high-end components put together by a known company.
@Peter I tried that orginally, but now I can´t get to the boot screen.

I had a friend come by with an ssd with Windows to test that also, but the power supply had died completely in the interim. So I went today and bought a modular 650 Corsair. This gave power and lights turned on, on the motherboard, but the power auto-turned off again in circles of 0,5-4 seconds, so I cut power.

My friends guess, who is a developer but not experienced in hardware, is that a faulty power supply has damaged the CPU or Motherboard. He thinks it would not cut off so quickly if it was merely the HDD that was faulty.

Thoughts?
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Gr3iz
Processors are quite hardy these days. It would be more likely to be a motherboard than CPU. Of course, if the system is old enough, you may have a hard time replacing parts with new. Newer motherboards may not support older CPUs or RAM.

Can you provide a list of components, make and model, in your system?
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H
That will be hard without access to Windows, but this I know:

Intel Core i7-860 4x2,80GHz
Now I bought Corsair Bronze 650W modular power supply (previous was a corsair 750)
Motherboard: Gigabyte GA-P55-UD3
1Tb hdd sata
2*4 GB DDR 3
GTX 1060 6 GB
Scythe Kama Kross silent cool
DVD Drive
Windows 7 64
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PeterOz
Start at the basic
clear cmos

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PeterOz
Then check thermal paste on cpu
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Gr3iz
If a CPU gets hot, it will shut the system down to protect itself If it stays running longer when cold, this is more likely. I can't see it shutting down within seconds due to heat if it has been off for several hours.

If you enter BIOS setup immediately, assuming it's up that long, does it still shut down immediately? Or, pull the power connector from your boot device and see if it still shuts off immediately.
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H
The CMOS/BIOS battery reset after changing PSU did the trick. I salute you!
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2twenty2
Please mark your post as solved.
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PeterOz
Glad we could help
As 2twenty 2 ask
Could you please mark the thread as solved so others can find the answer
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