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Discussion Starter · #1 ·
I keep getting a "blue screen error" and need help.
The exact error code I got from error reports is 3339758.
Can someone please help me?
Thanks in advance.
 

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hi follow the steps here http://vistasupport.mvps.org/disable_automatic_restart_to_read_blue_screen_messages.htmthen you can post the error code,i suspect it may be this one but cant say positively
0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online MSDN article.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages checklist above.


 

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Just when did this problem began and under what circumstances?

Have you tried doing a "System Restore" to a prior date? These do not cause loss of personal data.

http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

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I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Microsoft driver causing the error, if one exists for it.

If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
 
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