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Discussion Starter · #1 ·

My Hp Mini Netbook's operating system does not boot and goes to a black screen and cursor after I click the start button on the Quick Web.

The Quick Web appears when the computer turns on and allows you to access internet, save some photos, etc, without actually turning on your computer.

But anything like word or my files that I previously accessed when my computer normally turned on with Windows XP, I have no access to. Luckily, at this point the Laptop does turn on and go to the quick web though, so I do have basic access to the Internet but I cannot update anything.

The laptop's Windows system did have problems before--the open windows and screens would freeze or disappear. Please, Any suggestions on how to fix this would be welcome.

Let me know if you need anymore information.

Thanks very much!
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