Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Black screen

496 Views 1 Reply 2 Participants Last post by Macboatmaster, Nov 1, 2019

yannie

Discussion Starter · Nov 1, 2019

My Toshiba laptop turns on but it only shows black screen. Sometimes the start up screen shows immediately but I usually have to restart my laptop again and again before it starts to work properly. I went to drop it in a repair shop and they told me they had to clean the fan being the initial problem. I personally wouldn't mind having it cleaned but I feel like they're going to add another cost after cost if I agree. Also, what could really be the cause for the black screen..?

Thanks in advance!

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Macboatmaster

· #2 · Nov 1, 2019

Do you have the laptop or is it IN the repair shop
If you have it, when you get it to load, post the results of our system information scan
copy the info in the white box by right click - copy and paste to reply
https://static.techguy.org/download/SysInfo.exe

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