What "M" is conveying is the advice that a system has to be completely 'clean' for SP2 to install without creating problems. I suggest "AVG," "Ad-aware" and "Spybot" as starters for cking your system for viruses, etc. They are all available in free versions. Use 'Google' to find download sites.
-
Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
back up registry failure
i am using windows xp. i get automatic updates alot and the last one that i received was to install Service pack 2. when i click on my automatic updates i click the recommended install, then the install wizard appears and i click install to install service pack 2. then a window pops up saying that it is backing up my files, somewhere in the middle i get an error message that says: "could not back up registry key HK CR:\.DVR-MS to file C:\WINDOWS\$NtServicepackuninstall$\reg00013. 5:access denied". i do not understand this and i dont know what to do. can someone please help me. i am having trouble sometimes with my computer freezing up and stuff and i go to sites to ask about this and it says that i need to install the latest version of service pack, which i cannot do. if someone could help i would greatly appreciate it. Thanks so much, Desiree Cave 
- Status
1 - 1 of 3 Posts
1 - 1 of 3 Posts
- Status
