Hi LogiRogi,
Please run the following in order to better understand your computer and software issues.
That way we can better identify and clear up any potential problems.
Step 1.
TSG - SysInfo utility
Step 2.
Create a batch file
Please run the following in order to better understand your computer and software issues.
That way we can better identify and clear up any potential problems.
Step 1.
TSG - SysInfo utility
- Right mouse click on this link:SysInfo utility
- Select from the pop up box:
"Save link as..." - From the left panel of the pop up box, scroll up and select desktop.
- Click the "Save" button.
- Right Mouse click SysInfo.exe, select "Run As Administrator" to run it... if UAC prompts, please allow it.
- Right click, select copy and then paste in your next post.
Step 2.
Create a batch file
- Open Notepad.
- Copy/paste the following text into the empty Notepad window.
- Save the file as look.bat on your desktop. Save it with the file type... all types *.*.
- Right click on the file look.bat select "Run As Administrator" to run it. If prompted by UAC, please allow it.
NOTE: Two files will be put on your desktop - report.txt and repfiles.cab - Open the 'report.txt' file in Notepad, and copy/paste the results to your response - you can ignore the repfiles.cab file for the moment, as it's only backup data.